Do fax machines work on nbn™? Some things to consider if you want to keep your fax services running with the roll-out of the national broadband network (nbn™) across Australia.
Fax services are based on legacy copper technology which transmits fax via the traditional telephone exchange—after nbn™ is transitioned over in your area the traditional telephone exchange will eventually become redundant and all communication will be transmitted via your nbn™ service.
The nbn is capable of supporting the fax usage on some phone services however, it’s essential that you speak to your preferred service provider to ensure they offer the necessary services over the nbn™ network. For more information on the compatibility of your fax click here.
If you’re looking for a hassle-free online faxing solution, we recommend migrating your fax online as soon as possible and avoid any possible disruption. The most reliable way to continue sending and receiving fax after this transition is by using an ISDN grade online fax service such as GoFax®. Migrating your fax is a simple process which you can get started in under 5 minutes.
Online faxing allows you to send and receive your faxes using your own personalised online dashboard. There’s also options to send and receive fax using email, or connect existing software using the GoFax API.
You can learn more about our nbn™ ready online faxing solutions here: