Flexible Pricing for All Types of Businesses

No contracts GofaxNo contracts, cancel anytime
No commitment, no worries

Pricing GofaxKeep existing fax number
Port your fax number to GoFax

Pricing GofaxSend Fax or SMS
Multi-purpose send credits

Pricing GofaxNBN compatible
Keep your faxes running

All prices inc. GST.

Standard

$14.95

per month

Plus

$18.95

per month

Premium

$24.95

per month

Pro

$40.95

per month

         
Send credits per month^^ The number of send credits included in the plan.
150 200 300 500
Fax receive pages per month The number of included pages for fax receiving.
150 200 300 500
Includes 1 free fax number rentalReceive a free fax number to receive faxes.
Choose a new fax number OR port your existing fax number^*Option to choose from a non-portable GoFax number, order a new portable number or port your existing fax number.
Cost per additional fax page receivedAdditional charge per page incurred when exceeding the included monthly fax receive pages.
5 cents 5 cents 5 cents 5 cents
Cost per additional send pageAdditional ‘Send Credits’ are available for purchase. See Send Packages for details.
See send packages See send packages See send packages See send packages
Setup feeFor initial setup of your GoFax account.
$11 $11 $11 $11
Secure online portalSend & receive fax via the GoFax secure web portal.
Desktop & mobile appSend & receive fax via the GoFax app on your chosen device.
Email to faxSend & receive fax from email via your existing email client.
API accessIntegrate fax & SMS functionality with existing systems via the GoFax API.
Encryption (fax using email)TLS & SSL encryption for secure fax sending and receiving via email.
True data sovereigntyOption to ensure your data never leaves Australia.
Add-on Add-on Add-on Add-on
Choose a New Number Choose a New Number Choose a New Number Choose a New Number
Transfer Existing Number Transfer Existing Number Transfer Existing Number Transfer Existing Number

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing & SMS provider.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully connected & sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.


Unlimited allowed email senders from a single account.

pricing-gofax-icons
Australian based sales & support. Keeping it local, ready to assist.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

$11 once-off setup fee per fax number, not applicable on Standard Receive Plans. 5 cents inc. GST per additional fax page received over the included monthly quota.

^ Where the exchange is available in Australia. Some locations may be limited/or unavailable to order.

^^ Credits expire each month and are non-transferable. Send Credits are calculated as follows, Australian national send pricing includes sending to standard fax and mobile numbers. Fax – only charged for successfully sent fax pages. 1 page= 1 credit. A per page cost of 2 credits applies to sending faxes to 1300, 13 or 1800 fax numbers. A flag fall fee of 1 credit per number attempted applies to fax attempts where a connection is established but no valid fax connection is obtained, returning a status result of ‘connection but not a fax machine’. SMS – up to 160 characters = 1 SMS message sent to standard mobile within Australia = .8 credits; standard mobile to NZ = 1.5 credits. International rates will differ based on destination. View international fax send credit charges. View international SMS send credit charges. Additional 25% per credit for high-resolution fax page sending. All prices are subject to change without notice.

* The porting in of existing fax numbers is subject to number type, carrier and configuration, see more on Fax Number Porting. The porting away of fax numbers is available on all custom ordered fax numbers or ported in fax numbers. Porting away is not available on GoFax system numbers.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

Do bundles include both send and receive services?

Yes! Our bundle packages include both a monthly send and receive service. Each ‘Bundle’ plan has included credits for sending faxes or SMS and included pages for received faxes per month. See above pricing for additional costs where usage exceeds the monthly inclusions.

Can I keep my existing fax number?

Most fax numbers are transferrable between providers. We call this ‘fax number porting’ and it is available on all GoFax plans, excluding our Standard Receive only plans. GoFax can port fax numbers from almost all carriers across Australia, New Zealand and over 50 countries globally. We recommend contacting your current carrier to confirm number portability. Fax number porting fees are dependent upon your existing carrier and configuration. Learn more.

Can you port out a fax number from GoFax?

All custom ordered or ported in fax numbers can be ported away. All GoFax system numbers (number available for immediate purchase) are unable to be ported away.

Are there larger bundles available?

Our largest bundle is the 500/500 Pro Bundle. However, for higher volume fax/SMS sending and fax receiving we recommend reviewing your average monthly usage as it may be most cost-effective to purchase independent send credit packages and stand-alone fax receive plans. Contact us to assist in a comparison of plans vs usage or view GoFax Send Packages or Receive Plans. Additionally, custom plans and pricing if you send or receive a high volume of fax or SMS per month that exceeds the allocated send credits or receive pages in our packages. Please submit a custom plan request.

What happens if I need to send more than my Bundle plan includes?

If your fax or SMS send usage exceeds the included send credits in your monthly bundle, you will need to either ‘Top Up’ your account with a package of ‘Send Credits’ or contact GoFax Support to assist in a plan upgrade (where available).
Additional Send Package credits never expire and will rollover until used.

What if I send more faxes than I receive or vice versa?

If you send more faxes than you receive or vice versa, it may be most cost effective to purchase a separate ‘Receive’ only plan and ‘Send Package’ credits. Send Package credits never expire and will rollover until used. Our Receive plans have higher monthly inclusion, great for higher volume usage. View Send Packages available to purchase online. View Receive Plans. If you need a custom plan, please submit a custom plan request.

What happens if I go over my monthly send usage?

If you exceed the send credits allocated to your monthly bundle, you will be unable to send any more faxes until you purchase top-up send credits. Send credits can be purchased separately and start from a 100 credits package to 18,500 credits. Send credits never expire and will rollover until used.

What happens if I go over my monthly receive usage?

If you exceed the fax receive pages allocated to your monthly bundle or fax receive plan and continue to receive faxes, you will be charged at 5 cents per additional fax page received.

I send or receive more than the bundles listed

If you need more send or receive, it may work out best to purchase your receive plan and send package separately. Our fax receive plans start at 1,000 pages per month and go up to 100,000+ pages per month. Send credits start from $15 for 100 credits package up to $1,500 for 18,500 credits. If you need a custom plan, please submit a custom plan request.

Can I combine send and receive credits?

Unfortunately, you cannot combine credits at this time. However, send credits can be used to send both fax and SMS.

All prices inc. GST.

Standard

$9.95

per month

Premium

$19.95

per month

Corporate

$45.95

per month

Enterprise

$79.95

per month

         
Fax receive pages per month The number of included pages for fax receiving.
1,000 2,000 5,000 10,000
Includes 1 free fax number rentalReceive a free fax number to receive faxes.
Choose a new fax number OR port your existing fax number^*Option to choose from a non-portable GoFax number, order a new portable number or port your existing fax number.
GoFax system number onlyGoFax system numbers cannot be ported away.
Cost per additional fax page receivedAdditional charge per page incurred when exceeding the included monthly fax receive pages.
5 cents 5 cents 5 cents 5 cents
Setup feeFor initial setup of your GoFax account.
Free $11 $11 $11
Choose a New Number Choose a New Number Choose a New Number Choose a New Number
Transfer Existing Number Transfer Existing Number Transfer Existing Number

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing experience.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.

pricing-gofax-icons
Multi-purpose send credits, use to send fax or SMS.

pricing-gofax-icons
100% Australian owned and operated. Local sales and support.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

$11 once-off setup fee per fax number, not applicable on Standard Receive Plans. 5 cents inc. GST per additional fax page received over the included monthly quota.

^ Where the exchange is available in Australia. Some locations may be limited/or unavailable to order.

* The porting in of existing fax numbers is subject to number type, carrier and configuration, see more on Fax Number Porting. The porting away of fax numbers is available on all custom ordered fax numbers or ported in fax numbers. Porting away is not available on GoFax system numbers.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

Can I keep my existing fax number?

Most fax numbers are transferrable between providers. We call this ‘fax number porting’ and it is available on all GoFax plans, excluding our Standard Receive only plans. GoFax can port fax numbers from almost all carriers across Australia, New Zealand and over 50 countries globally. We recommend contacting your current carrier to confirm number portability. Fax number porting fees are dependent upon your existing carrier and configuration. Learn more.

Can I receive faxes direct to email?

Yes certainly. Receiving fax to email with GoFax is as easy as selecting the receiving fax number and adding the email and you wish to forward to.

How do you send from a receive only plan?

If you are a high-volume fax receiver and needing to also send faxes, we would recommend adding Send Package credits to your account. Send Packages are separate credits, they never expire, and you can top up at any time. If you are on the lower-volume side and looking to receive and send faxes, our most popular options are our Bundle Plans. Bundle Plans include both send credits and fax receive pages, providing an included quantity of send credits and receive fax pages per month based on the bundle selected.

Can you port out a fax number from GoFax?

All custom ordered or ported in fax numbers can be ported away. All GoFax system numbers (number available for immediate purchase) are unable to be ported away.

Can I receive SMS on these packages?

The receive plans are dedicated to fax only. If you’re interested in receiving SMS, you can use our free shared number option which allows you to receive SMS replies for up to 48 hours. Alternatively, you can get a custom virtual mobile number for $18.50/month which allows you to receive unlimited replies. Contact our sales team to learn more about virtual mobile numbers.

All prices inc. GST.

100 CREDITS

$15.00

300 CREDITS

$40.00

1000 CREDITS

$110.00

4000 CREDITS

$400.00

18500 CREDITS

$1500.00

           
Cost per standard fax pageThe cost to send one standard fax page.
15.0 cents 13.0 cents 11.0 cents 10.0 cents 8.1 cents
Cost per SMS partThe cost to send one standard SMS with a maximum of 160 characters (one part).
12 cents 10.7 cents 8.8 cents 8 cents 6.5 cents
Credits never expireAny credits added to your GoFax account will rollover until used.
Buy Now Buy Now Buy Now Buy Now Buy Now

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing experience.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.

pricing-gofax-icons
Multi-purpose send credits, use to send fax or SMS.

pricing-gofax-icons
100% Australian owned and operated. Local sales and support.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

* Australian national send pricing includes sending to standard fax and mobile numbers. Fax – only charged for successfully sent fax pages. 1 page= 1 credit. A per page cost of 2 credits applies to sending faxes to 1300, 13 or 1800 fax numbers. A flag fall fee of 1 credit per number attempted applies to fax attempts where a connection is established but no valid fax connection is obtained, returning a status result of ‘connection but not a fax machine’. SMS – up to 160 characters = 1 SMS message sent to standard mobile within Australia = .8 credits; standard mobile to NZ = 1.5 credits. International rates will differ based on destination. View international fax send credit charges. View international SMS send credit charges.

^ Additional 25% per credit for high resolution fax page sending.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

What are send credits?

Send credits are used to send either fax or SMS through the GoFax platform. Send credits do not expire and can be topped up whenever you need, with discounted pricing on higher volumes.

How much are send credits worth?

1 standard fax page = 1 Credit
1 standard SMS (part up to 160 characters)* = .8 Credit

Can I send fax or SMS from email?

Yes, GoFax supports fax and SMS sending direct from your email. To send faxes or SMS directly from your email, simply add the email address you wish to send from as an allowed sender on your GoFax account. Learn more about managing allowed senders and sending a fax or SMS from email on the GoFax Knowledgebase.

Do send credits expire?

Send credits purchased from Send Packages available never expire and can be topped up at any time. Send credits allocated in Bundled plans however do expire each month.

Can I get a refund on send credits?

Refunds aren’t available on any prepaid GoFax Send Service packages and/or credits, used or unused. Prepaid credits are non-transferable between services or accounts.

Can I use send credits for fax and SMS?

That’s right! Send credits are multi-purpose and can be used to send both fax and SMS.

Can I send a one-off fax?

If you’re looking to send a one-off fax, our partner brand, Faxaroo , provides an easy pay-as-you-go online fax service for one-off fax sending. Alternatively, you can purchase our $15.00 send package which includes 100 send credits. These credits never expire and can be used to send a fax or SMS whenever you need.
Bundle Plan

All prices inc. GST.

Standard

$14.95

per month

Plus

$18.95

per month

Premium

$24.95

per month

Pro

$40.95

per month

         
Send credits per month^^ The number of send credits included in the plan.
150 200 300 500
Fax receive pages per month The number of included pages for fax receiving.
150 200 300 500
Includes 1 free fax number rentalReceive a free fax number to receive faxes.
Choose a new fax number OR port your existing fax number^*Option to choose from a non-portable GoFax number, order a new portable number or port your existing fax number.
Cost per additional fax page receivedAdditional charge per page incurred when exceeding the included monthly fax receive pages.
5 cents 5 cents 5 cents 5 cents
Cost per additional send pageAdditional ‘Send Credits’ are available for purchase. See Send Packages for details.
See send packages See send packages See send packages See send packages
Setup feeFor initial setup of your GoFax account.
$11 $11 $11 $11
Secure online portalSend & receive fax via the GoFax secure web portal.
Desktop & mobile appSend & receive fax via the GoFax app on your chosen device.
Email to faxSend & receive fax from email via your existing email client.
API accessIntegrate fax & SMS functionality with existing systems via the GoFax API.
Encryption (fax using email)TLS & SSL encryption for secure fax sending and receiving via email.
True data sovereigntyOption to ensure your data never leaves Australia.
Add-on Add-on Add-on Add-on
Choose a New Number Choose a New Number Choose a New Number Choose a New Number
Transfer Existing Number Transfer Existing Number Transfer Existing Number Transfer Existing Number

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing & SMS provider.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully connected & sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.


Unlimited allowed email senders from a single account.

pricing-gofax-icons
Australian based sales & support. Keeping it local, ready to assist.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

$11 once-off setup fee per fax number, not applicable on Standard Receive Plans. 5 cents inc. GST per additional fax page received over the included monthly quota.

^ Where the exchange is available in Australia. Some locations may be limited/or unavailable to order.

^^ Credits expire each month and are non-transferable. Send Credits are calculated as follows, Australian national send pricing includes sending to standard fax and mobile numbers. Fax – only charged for successfully sent fax pages. 1 page= 1 credit. A per page cost of 2 credits applies to sending faxes to 1300, 13 or 1800 fax numbers. A flag fall fee of 1 credit per number attempted applies to fax attempts where a connection is established but no valid fax connection is obtained, returning a status result of ‘connection but not a fax machine’. SMS – up to 160 characters = 1 SMS message sent to standard mobile within Australia = .8 credits; standard mobile to NZ = 1.5 credits. International rates will differ based on destination. View international fax send credit charges. View international SMS send credit charges. Additional 25% per credit for high-resolution fax page sending. All prices are subject to change without notice.

* The porting in of existing fax numbers is subject to number type, carrier and configuration, see more on Fax Number Porting. The porting away of fax numbers is available on all custom ordered fax numbers or ported in fax numbers. Porting away is not available on GoFax system numbers.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

Do bundles include both send and receive services?

Yes! Our bundle packages include both a monthly send and receive service. Each ‘Bundle’ plan has included credits for sending faxes or SMS and included pages for received faxes per month. See above pricing for additional costs where usage exceeds the monthly inclusions.

Can I keep my existing fax number?

Most fax numbers are transferrable between providers. We call this ‘fax number porting’ and it is available on all GoFax plans, excluding our Standard Receive only plans. GoFax can port fax numbers from almost all carriers across Australia, New Zealand and over 50 countries globally. We recommend contacting your current carrier to confirm number portability. Fax number porting fees are dependent upon your existing carrier and configuration. Learn more.

Can you port out a fax number from GoFax?

All custom ordered or ported in fax numbers can be ported away. All GoFax system numbers (number available for immediate purchase) are unable to be ported away.

Are there larger bundles available?

Our largest bundle is the 500/500 Pro Bundle. However, for higher volume fax/SMS sending and fax receiving we recommend reviewing your average monthly usage as it may be most cost-effective to purchase independent send credit packages and stand-alone fax receive plans. Contact us to assist in a comparison of plans vs usage or view GoFax Send Packages or Receive Plans. Additionally, custom plans and pricing if you send or receive a high volume of fax or SMS per month that exceeds the allocated send credits or receive pages in our packages. Please submit a custom plan request.

What happens if I need to send more than my Bundle plan includes?

If your fax or SMS send usage exceeds the included send credits in your monthly bundle, you will need to either ‘Top Up’ your account with a package of ‘Send Credits’ or contact GoFax Support to assist in a plan upgrade (where available).
Additional Send Package credits never expire and will rollover until used.

What if I send more faxes than I receive or vice versa?

If you send more faxes than you receive or vice versa, it may be most cost effective to purchase a separate ‘Receive’ only plan and ‘Send Package’ credits. Send Package credits never expire and will rollover until used. Our Receive plans have higher monthly inclusion, great for higher volume usage. View Send Packages available to purchase online. View Receive Plans. If you need a custom plan, please submit a custom plan request.

What happens if I go over my monthly send usage?

If you exceed the send credits allocated to your monthly bundle, you will be unable to send any more faxes until you purchase top-up send credits. Send credits can be purchased separately and start from a 100 credits package to 18,500 credits. Send credits never expire and will rollover until used.

What happens if I go over my monthly receive usage?

If you exceed the fax receive pages allocated to your monthly bundle or fax receive plan and continue to receive faxes, you will be charged at 5 cents per additional fax page received.

I send or receive more than the bundles listed

If you need more send or receive, it may work out best to purchase your receive plan and send package separately. Our fax receive plans start at 1,000 pages per month and go up to 100,000+ pages per month. Send credits start from $15 for 100 credits package up to $1,500 for 18,500 credits. If you need a custom plan, please submit a custom plan request.

Can I combine send and receive credits?

Unfortunately, you cannot combine credits at this time. However, send credits can be used to send both fax and SMS.
Receive Fax Plan

All prices inc. GST.

Standard

$9.95

per month

Premium

$19.95

per month

Corporate

$45.95

per month

Enterprise

$79.95

per month

         
Fax receive pages per month The number of included pages for fax receiving.
1,000 2,000 5,000 10,000
Includes 1 free fax number rentalReceive a free fax number to receive faxes.
Choose a new fax number OR port your existing fax number^*Option to choose from a non-portable GoFax number, order a new portable number or port your existing fax number.
GoFax system number onlyGoFax system numbers cannot be ported away.
Cost per additional fax page receivedAdditional charge per page incurred when exceeding the included monthly fax receive pages.
5 cents 5 cents 5 cents 5 cents
Setup feeFor initial setup of your GoFax account.
Free $11 $11 $11
Choose a New Number Choose a New Number Choose a New Number Choose a New Number
Transfer Existing Number Transfer Existing Number Transfer Existing Number

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing experience.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.

pricing-gofax-icons
Multi-purpose send credits, use to send fax or SMS.

pricing-gofax-icons
100% Australian owned and operated. Local sales and support.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

$11 once-off setup fee per fax number, not applicable on Standard Receive Plans. 5 cents inc. GST per additional fax page received over the included monthly quota.

^ Where the exchange is available in Australia. Some locations may be limited/or unavailable to order.

* The porting in of existing fax numbers is subject to number type, carrier and configuration, see more on Fax Number Porting. The porting away of fax numbers is available on all custom ordered fax numbers or ported in fax numbers. Porting away is not available on GoFax system numbers.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

Can I keep my existing fax number?

Most fax numbers are transferrable between providers. We call this ‘fax number porting’ and it is available on all GoFax plans, excluding our Standard Receive only plans. GoFax can port fax numbers from almost all carriers across Australia, New Zealand and over 50 countries globally. We recommend contacting your current carrier to confirm number portability. Fax number porting fees are dependent upon your existing carrier and configuration. Learn more.

Can I receive faxes direct to email?

Yes certainly. Receiving fax to email with GoFax is as easy as selecting the receiving fax number and adding the email and you wish to forward to.

How do you send from a receive only plan?

If you are a high-volume fax receiver and needing to also send faxes, we would recommend adding Send Package credits to your account. Send Packages are separate credits, they never expire, and you can top up at any time. If you are on the lower-volume side and looking to receive and send faxes, our most popular options are our Bundle Plans. Bundle Plans include both send credits and fax receive pages, providing an included quantity of send credits and receive fax pages per month based on the bundle selected.

Can you port out a fax number from GoFax?

All custom ordered or ported in fax numbers can be ported away. All GoFax system numbers (number available for immediate purchase) are unable to be ported away.

Can I receive SMS on these packages?

The receive plans are dedicated to fax only. If you’re interested in receiving SMS, you can use our free shared number option which allows you to receive SMS replies for up to 48 hours. Alternatively, you can get a custom virtual mobile number for $18.50/month which allows you to receive unlimited replies. Contact our sales team to learn more about virtual mobile numbers.
Send Packages

All prices inc. GST.

100 CREDITS

$15.00

300 CREDITS

$40.00

1000 CREDITS

$110.00

4000 CREDITS

$400.00

18500 CREDITS

$1500.00

           
Cost per standard fax pageThe cost to send one standard fax page.
15.0 cents 13.0 cents 11.0 cents 10.0 cents 8.1 cents
Cost per SMS partThe cost to send one standard SMS with a maximum of 160 characters (one part).
12 cents 10.7 cents 8.8 cents 8 cents 6.5 cents
Credits never expireAny credits added to your GoFax account will rollover until used.
Buy Now Buy Now Buy Now Buy Now Buy Now

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing experience.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.

pricing-gofax-icons
Multi-purpose send credits, use to send fax or SMS.

pricing-gofax-icons
100% Australian owned and operated. Local sales and support.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

* Australian national send pricing includes sending to standard fax and mobile numbers. Fax – only charged for successfully sent fax pages. 1 page= 1 credit. A per page cost of 2 credits applies to sending faxes to 1300, 13 or 1800 fax numbers. A flag fall fee of 1 credit per number attempted applies to fax attempts where a connection is established but no valid fax connection is obtained, returning a status result of ‘connection but not a fax machine’. SMS – up to 160 characters = 1 SMS message sent to standard mobile within Australia = .8 credits; standard mobile to NZ = 1.5 credits. International rates will differ based on destination. View international fax send credit charges. View international SMS send credit charges.

^ Additional 25% per credit for high resolution fax page sending.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

What are send credits?

Send credits are used to send either fax or SMS through the GoFax platform. Send credits do not expire and can be topped up whenever you need, with discounted pricing on higher volumes.

How much are send credits worth?

1 standard fax page = 1 Credit
1 standard SMS (part up to 160 characters)* = .8 Credit

Can I send fax or SMS from email?

Yes, GoFax supports fax and SMS sending direct from your email. To send faxes or SMS directly from your email, simply add the email address you wish to send from as an allowed sender on your GoFax account. Learn more about managing allowed senders and sending a fax or SMS from email on the GoFax Knowledgebase.

Do send credits expire?

Send credits purchased from Send Packages available never expire and can be topped up at any time. Send credits allocated in Bundled plans however do expire each month.

Can I get a refund on send credits?

Refunds aren’t available on any prepaid GoFax Send Service packages and/or credits, used or unused. Prepaid credits are non-transferable between services or accounts.

Can I use send credits for fax and SMS?

That’s right! Send credits are multi-purpose and can be used to send both fax and SMS.

Can I send a one-off fax?

If you’re looking to send a one-off fax, our partner brand, Faxaroo , provides an easy pay-as-you-go online fax service for one-off fax sending. Alternatively, you can purchase our $15.00 send package which includes 100 send credits. These credits never expire and can be used to send a fax or SMS whenever you need.

Visit our Frequently Asked Questions or for further assistance contact our sales team. ​​​​​​​