Flexible Pricing for All Types of Businesses

No contracts GofaxNo contracts, cancel anytime
No commitment, no worries

Pricing GofaxKeep existing fax number
Port your fax number to GoFax

Pricing GofaxSend Fax or SMS
Multi-purpose send credits

Pricing GofaxNBN compatible
Keep your faxes running

All prices inc. GST.

Standard

$14.95

per month

Plus

$18.95

per month

Premium

$24.95

per month

Pro

$40.95

per month

         
Send credits per month The number of send credits you can use per month.
150 200 300 500
Fax receive pages per month The number of fax pages you can receive per month.
150 200 300 500
Includes 1 free fax number rentalReceive a free fax number to receive faxes.
Choose a new fax number OR port your existing fax numberOption to choose a new GoFax system number or port your number online.
Cost per additional fax page receivedAdditional charge incurred for exceeding the fax receive page monthly limit.
5 cents 5 cents 5 cents 5 cents
Setup feeFor initial setup of your GoFax account.
$11 $11 $11 $11
Features        
Secure online portalSend & receive fax via the GoFax secure web portal.
Desktop & mobile appSend & receive fax via the GoFax app on your chosen device.
Email to faxSend & receive fax from email via your existing email client.
API accessIntegrate fax & SMS functionality with existing systems via the GoFax API.
Encryption (fax using email)TSL & SSL encryption for secure fax sending from email.
True data sovereigntyOption to ensure your data never leaves the country.
Add-on Add-on Add-on Add-on
Choose a New Number Choose a New Number Choose a New Number Choose a New Number
Transfer Existing Number Transfer Existing Number Transfer Existing Number Transfer Existing Number

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing & SMS provider.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully connected & sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.


Unlimited allowed email senders from a single account.

pricing-gofax-icons
Australian based sales & support. Keeping it local, ready to assist.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

$11 once-off setup fee for Premium Fax Number orders (per number). 5 cents inc. GST per additional fax page received over the included monthly quota.

^ Where the exchange is available in Australia. Some locations may be limited/or unavailable to order.

^^ Credits expire each month and are non-transferable. Send Credits are calculated as follows, Australian national send pricing includes sending to standard fax and mobile numbers. Fax – only charged for successfully sent fax pages. 1 page= 1 credit. A per page cost of 2 credits applies to sending faxes to 1300, 13 or 1800 fax numbers. A flag fall fee of 1 credit per number attempted applies to fax attempts where a connection is established but no valid fax connection is obtained, returning a status result of ‘connection but not a fax machine’. SMS – up to 160 characters = 1 SMS message sent to standard mobile within Australia = .8 credits; standard mobile to NZ = 1.5 credits. International rates will differ based on destination. View international fax sending details. Additional 25% per credit for high-resolution fax page sending. All prices are subject to change without notice.

* The porting in of existing fax numbers is subject to number type, carrier and configuration, see more on Fax Number Porting. The porting away of fax numbers is only available for custom ordered Premium Fax numbers and fax numbers originally ported to GoFax, under a Premium Receive plan.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

Do bundles include both send and receive services?

Yes! Our bundle packages include both a monthly send and receive service. Depending on your chosen plan, you will have a monthly allocation of how many fax pages you can receive as well as send credits which can be used for sending fax pages or sending SMS.

Can I keep my existing fax number?

Yes, most definitely! We call this fax number porting and it is available on all bundle plans. GoFax can port fax numbers from almost all carriers across Australia, New Zealand and over 50 countries globally. We would advise to contact your current carrier to confirm if your number is portable. Fax number porting fees are dependent upon your existing carrier and configuration. Learn more.

Can you port out a fax number from GoFax?

All custom ordered numbers or ported in numbers on the GoFax bundle plans can be ported away. Any GoFax system numbers are unable to be ported away.

Are there larger bundles available?

Although our largest bundle is the 500/500 Pro Bundle, both receive fax plans and send credit packages can be purchased separately with the Enterprise receive plan offering 10,000 fax receive pages per month and the highest send package offering 18,500 send credits. We also offer custom plans and pricing if you send or receive a high volume of fax or SMS per month that exceeds the allocated send credits or receive pages in our packages. Please submit a custom plan request.

What happens if I go over my monthly send usage?

If you exceed the send credits allocated to your monthly bundle, you will be unable to send any more faxes until you purchase top-up send credits. Send credits can be purchased separately and start from a 100 credits package to 18,500 credits. Send credits never expire and will rollover until used.

What happens if I go over my monthly receive usage?

If you exceed the fax receive pages allocated to your monthly bundle or fax receive plan and continue to receive faxes, you will be charged at 5 cents per additional fax page received.

I send or receive more than the bundles listed

If you need more send or receive, it may work out best to purchase your receive plan and send package separately. Our fax receive plans start at 1,000 pages per month and go up to 100,000+ pages per month. Send credits start from $15 for 100 credits package up to $1,500 for 18,500 credits. If you need a custom plan, please submit a custom plan request.

Can I combine send and receive credits?

Unfortunately, you cannot combine credits at this time. However, send credits can be used to send both fax and SMS.

All prices inc. GST.

Standard

$9.95

per month

Premium

$19.95

per month

Corporate

$45.95

per month

Enterprise

$79.95

per month

         
Fax receive pages/month The number of fax pages you can receive per month.
1,000 2,000 5,000 10,000
Includes 1 free fax number rentalReceive a free fax number to receive faxes.
Choose a new fax number OR port your existing fax numberOption to choose a new GoFax system number or port your number online.
GoFax system number onlyGoFax system numbers cannot be ported away.
Cost per additional fax page receivedAdditional charge incurred for exceeding the fax receive page monthly limit.
5 cents 5 cents 5 cents 5 cents
Setup feeFor initial setup of your GoFax account.
Free $11 $11 $11
Features        
Secure online portalReceive fax via the GoFax secure web portal.
Desktop & mobile appReceive fax via the GoFax app on your chosen device.
Email to faxReceive fax to email.
API accessIntegrate fax functionality with existing systems via the GoFax API.
Encryption (fax using email)TSL & SSL encryption for secure fax receiving to email.
Choose a New Number Choose a New Number Choose a New Number Choose a New Number
Transfer Existing Number Transfer Existing Number Transfer Existing Number

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing experience.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.

pricing-gofax-icons
Multi-purpose send credits, use to send fax or SMS.

pricing-gofax-icons
100% Australian owned and operated. Local sales and support.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

$11 once-off setup fee for Premium Fax Number orders (per number). 5 cents inc. GST per additional fax page received over the included monthly quota.

^ Where the exchange is available in Australia. Some locations may be limited/or unavailable to order.

* The porting in of existing fax numbers is subject to number type, carrier and configuration, see more on Fax Number Porting. The porting away of fax numbers is only available for custom ordered Premium Fax numbers and fax numbers originally ported to GoFax, under a Premium Receive plan.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

Can I keep my existing fax number?

Yes, most definitely! We call this fax number porting and it is available on all bundle plans. GoFax can port fax numbers from almost all carriers across Australia, New Zealand and over 50 countries globally. We would advise to contact your current carrier to confirm if your number is portable. Fax number porting fees are dependent upon your existing carrier and configuration. figuration. Learn more.

Can I receive faxes direct to email?

Yes certainly. Receiving fax to email with GoFax is as easy as selecting the receiving fax number and adding the email and you wish to forward to.

How do you send from a receive only package?

If you’re looking to send faxes as well as receive, our most popular options are our Bundle Plans. Bundle Plans include both send credits and fax receive pages, so you can send and receive an allocated number of faxes dependant on the Bundle you choose.

If you're looking to send a high volume of faxes rather than receive, a popular option is also our send packages, allowing you to purchase send credits separately. Any send credits purchased in our send packages never expire, so you can continue to use them whenever you need.

Can you port out a fax number from GoFax?

All custom ordered numbers or ported in numbers on the GoFax bundle plans can be ported away. Any GoFax system numbers are unable to be ported away.

Can I receive SMS on these packages?

The receive plans are dedicated to fax only. If you’re interested in receiving SMS, you can use our free shared number option which allows you to receive SMS replies for up to 48 hours. Alternatively, you can get a custom virtual mobile number for $18.50/month which allows you to receive unlimited replies. Contact our sales team to learn more about virtual mobile numbers.

All prices inc. GST.

100 CREDITS

$15.00

300 CREDITS

$40.00

1000 CREDITS

$110.00

4000 CREDITS

$400.00

18500 CREDITS

$1500.00

           
Cost per standard fax pageThe cost to send one standard fax page.
15.0 cents 13.0 cents 11.0 cents 10.0 cents 8.1 cents
Cost per SMS partThe cost to send one standard SMS with a maximum of 160 characters (one part).
12 cents 10.7 cents 8.8 cents 8 cents 6.5 cents
Credits never expireAny credits added to your GoFax account will rollover until used.
Features        
Secure online portalSend fax via the GoFax secure web portal.
Desktop & mobile appSend fax via the GoFax App on your chosen device.
Email to faxSend fax to email via your existing email client.
API accessIntegrate fax and SMS functionality with existing systems via the GoFax API.
Encryption (fax using email)TSL & SSL encryption for secure fax sending from email.
True data sovereigntyOption to ensure your data never leaves the country.
Add-on Add-on Add-on Add-on Add-on
Buy Now Buy Now Buy Now Buy Now Buy Now

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing experience.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.

pricing-gofax-icons
Multi-purpose send credits, use to send fax or SMS.

pricing-gofax-icons
100% Australian owned and operated. Local sales and support.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

* Australian national send pricing includes sending to standard fax and mobile numbers. Fax – only charged for successfully sent fax pages. 1 page= 1 credit. A per page cost of 2 credits applies to sending faxes to 1300, 13 or 1800 fax numbers. A flag fall fee of 1 credit per number attempted applies to fax attempts where a connection is established but no valid fax connection is obtained, returning a status result of ‘connection but not a fax machine’. SMS – up to 160 characters = 1 SMS message sent to standard mobile within Australia = .8 credits; standard mobile to NZ = 1.5 credits. International rates will differ based on destination. View international fax sending details.

^ Additional 25% per credit for high resolution fax page sending.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

What are send credits?

Send credits are used to send either fax or SMS through the GoFax platform. Send credits do not expire and can be topped up whenever you need, with discounted pricing on higher volumes.

How much are send credits worth?

1 standard fax page = 1 Credit
1 standard SMS (part up to 160 characters)* = .8 Credit

Can I send fax or SMS from email?

Yes, GoFax supports fax and SMS sending direct from your email. To send faxes or SMS directly from your email, simply add the email address you wish to send from as an allowed sender on your GoFax account. Learn more about managing allowed senders and sending a fax or SMS from email on the GoFax Knowledgebase.

Do send credits expire?

Send credits never expire when they are purchased separately to any monthly bundle plan as their own packages.

Can I get a refund on send credits?

We do not issue refunds on pre-existing send credits.

Can I use send credits for fax and SMS?

That’s right! Send credits are multi-purpose and can be used to send both fax and SMS.

Can I send a one-off fax?

If you’re looking to send a one-off fax, our partner brand, Faxaroo , provides an easy pay-as-you-go online fax service for one-off fax sending. Alternatively, you can purchase our $15.00 send package which includes 100 send credits. These credits never expire and can be used to send a fax or SMS whenever you need.
Bundle Plan

All prices inc. GST.

Standard

$14.95

per month

Plus

$18.95

per month

Premium

$24.95

per month

Pro

$40.95

per month

         
Send credits per month The number of send credits you can use per month.
150 200 300 500
Fax receive pages per month The number of fax pages you can receive per month.
150 200 300 500
Includes 1 free fax number rentalReceive a free fax number to receive faxes.
Choose a new fax number OR port your existing fax numberOption to choose a new GoFax system number or port your number online.
Cost per additional fax page receivedAdditional charge incurred for exceeding the fax receive page monthly limit.
5 cents 5 cents 5 cents 5 cents
Setup feeFor initial setup of your GoFax account.
$11 $11 $11 $11
Features        
Secure online portalSend & receive fax via the GoFax secure web portal.
Desktop & mobile appSend & receive fax via the GoFax app on your chosen device.
Email to faxSend & receive fax from email via your existing email client.
API accessIntegrate fax & SMS functionality with existing systems via the GoFax API.
Encryption (fax using email)TSL & SSL encryption for secure fax sending from email.
True data sovereigntyOption to ensure your data never leaves the country.
Add-on Add-on Add-on Add-on
Choose a New Number Choose a New Number Choose a New Number Choose a New Number
Transfer Existing Number Transfer Existing Number Transfer Existing Number Transfer Existing Number

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing & SMS provider.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully connected & sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.


Unlimited allowed email senders from a single account.

pricing-gofax-icons
Australian based sales & support. Keeping it local, ready to assist.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

$11 once-off setup fee for Premium Fax Number orders (per number). 5 cents inc. GST per additional fax page received over the included monthly quota.

^ Where the exchange is available in Australia. Some locations may be limited/or unavailable to order.

^^ Credits expire each month and are non-transferable. Send Credits are calculated as follows, Australian national send pricing includes sending to standard fax and mobile numbers. Fax – only charged for successfully sent fax pages. 1 page= 1 credit. A per page cost of 2 credits applies to sending faxes to 1300, 13 or 1800 fax numbers. A flag fall fee of 1 credit per number attempted applies to fax attempts where a connection is established but no valid fax connection is obtained, returning a status result of ‘connection but not a fax machine’. SMS – up to 160 characters = 1 SMS message sent to standard mobile within Australia = .8 credits; standard mobile to NZ = 1.5 credits. International rates will differ based on destination. View international fax sending details. Additional 25% per credit for high-resolution fax page sending. All prices are subject to change without notice.

* The porting in of existing fax numbers is subject to number type, carrier and configuration, see more on Fax Number Porting. The porting away of fax numbers is only available for custom ordered Premium Fax numbers and fax numbers originally ported to GoFax, under a Premium Receive plan.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

Do bundles include both send and receive services?

Yes! Our bundle packages include both a monthly send and receive service. Depending on your chosen plan, you will have a monthly allocation of how many fax pages you can receive as well as send credits which can be used for sending fax pages or sending SMS.

Can I keep my existing fax number?

Yes, most definitely! We call this fax number porting and it is available on all bundle plans. GoFax can port fax numbers from almost all carriers across Australia, New Zealand and over 50 countries globally. We would advise to contact your current carrier to confirm if your number is portable. Fax number porting fees are dependent upon your existing carrier and configuration. Learn more.

Can you port out a fax number from GoFax?

All custom ordered numbers or ported in numbers on the GoFax bundle plans can be ported away. Any GoFax system numbers are unable to be ported away.

Are there larger bundles available?

Although our largest bundle is the 500/500 Pro Bundle, both receive fax plans and send credit packages can be purchased separately with the Enterprise receive plan offering 10,000 fax receive pages per month and the highest send package offering 18,500 send credits. We also offer custom plans and pricing if you send or receive a high volume of fax or SMS per month that exceeds the allocated send credits or receive pages in our packages. Please submit a custom plan request.

What happens if I go over my monthly send usage?

If you exceed the send credits allocated to your monthly bundle, you will be unable to send any more faxes until you purchase top-up send credits. Send credits can be purchased separately and start from a 100 credits package to 18,500 credits. Send credits never expire and will rollover until used.

What happens if I go over my monthly receive usage?

If you exceed the fax receive pages allocated to your monthly bundle or fax receive plan and continue to receive faxes, you will be charged at 5 cents per additional fax page received.

I send or receive more than the bundles listed

If you need more send or receive, it may work out best to purchase your receive plan and send package separately. Our fax receive plans start at 1,000 pages per month and go up to 100,000+ pages per month. Send credits start from $15 for 100 credits package up to $1,500 for 18,500 credits. If you need a custom plan, please submit a custom plan request.

Can I combine send and receive credits?

Unfortunately, you cannot combine credits at this time. However, send credits can be used to send both fax and SMS.
Receive Fax Plan

All prices inc. GST.

Standard

$9.95

per month

Premium

$19.95

per month

Corporate

$45.95

per month

Enterprise

$79.95

per month

         
Fax receive pages/month The number of fax pages you can receive per month.
1,000 2,000 5,000 10,000
Includes 1 free fax number rentalReceive a free fax number to receive faxes.
Choose a new fax number OR port your existing fax numberOption to choose a new GoFax system number or port your number online.
GoFax system number onlyGoFax system numbers cannot be ported away.
Cost per additional fax page receivedAdditional charge incurred for exceeding the fax receive page monthly limit.
5 cents 5 cents 5 cents 5 cents
Setup feeFor initial setup of your GoFax account.
Free $11 $11 $11
Features        
Secure online portalReceive fax via the GoFax secure web portal.
Desktop & mobile appReceive fax via the GoFax app on your chosen device.
Email to faxReceive fax to email.
API accessIntegrate fax functionality with existing systems via the GoFax API.
Encryption (fax using email)TSL & SSL encryption for secure fax receiving to email.
Choose a New Number Choose a New Number Choose a New Number Choose a New Number
Transfer Existing Number Transfer Existing Number Transfer Existing Number

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing experience.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.

pricing-gofax-icons
Multi-purpose send credits, use to send fax or SMS.

pricing-gofax-icons
100% Australian owned and operated. Local sales and support.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

$11 once-off setup fee for Premium Fax Number orders (per number). 5 cents inc. GST per additional fax page received over the included monthly quota.

^ Where the exchange is available in Australia. Some locations may be limited/or unavailable to order.

* The porting in of existing fax numbers is subject to number type, carrier and configuration, see more on Fax Number Porting. The porting away of fax numbers is only available for custom ordered Premium Fax numbers and fax numbers originally ported to GoFax, under a Premium Receive plan.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

Can I keep my existing fax number?

Yes, most definitely! We call this fax number porting and it is available on all bundle plans. GoFax can port fax numbers from almost all carriers across Australia, New Zealand and over 50 countries globally. We would advise to contact your current carrier to confirm if your number is portable. Fax number porting fees are dependent upon your existing carrier and configuration. figuration. Learn more.

Can I receive faxes direct to email?

Yes certainly. Receiving fax to email with GoFax is as easy as selecting the receiving fax number and adding the email and you wish to forward to.

How do you send from a receive only package?

If you’re looking to send faxes as well as receive, our most popular options are our Bundle Plans. Bundle Plans include both send credits and fax receive pages, so you can send and receive an allocated number of faxes dependant on the Bundle you choose.

If you're looking to send a high volume of faxes rather than receive, a popular option is also our send packages, allowing you to purchase send credits separately. Any send credits purchased in our send packages never expire, so you can continue to use them whenever you need.

Can you port out a fax number from GoFax?

All custom ordered numbers or ported in numbers on the GoFax bundle plans can be ported away. Any GoFax system numbers are unable to be ported away.

Can I receive SMS on these packages?

The receive plans are dedicated to fax only. If you’re interested in receiving SMS, you can use our free shared number option which allows you to receive SMS replies for up to 48 hours. Alternatively, you can get a custom virtual mobile number for $18.50/month which allows you to receive unlimited replies. Contact our sales team to learn more about virtual mobile numbers.
Send Packages

All prices inc. GST.

100 CREDITS

$15.00

300 CREDITS

$40.00

1000 CREDITS

$110.00

4000 CREDITS

$400.00

18500 CREDITS

$1500.00

           
Cost per standard fax pageThe cost to send one standard fax page.
15.0 cents 13.0 cents 11.0 cents 10.0 cents 8.1 cents
Cost per SMS partThe cost to send one standard SMS with a maximum of 160 characters (one part).
12 cents 10.7 cents 8.8 cents 8 cents 6.5 cents
Credits never expireAny credits added to your GoFax account will rollover until used.
Features        
Secure online portalSend fax via the GoFax secure web portal.
Desktop & mobile appSend fax via the GoFax App on your chosen device.
Email to faxSend fax to email via your existing email client.
API accessIntegrate fax and SMS functionality with existing systems via the GoFax API.
Encryption (fax using email)TSL & SSL encryption for secure fax sending from email.
True data sovereigntyOption to ensure your data never leaves the country.
Add-on Add-on Add-on Add-on Add-on
Buy Now Buy Now Buy Now Buy Now Buy Now

Our GoFax Price Guarantee

At GoFax, we’re 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.

Make the switch to a more honest, reliable, secure online faxing experience.

Learn more on why people are making the switch to GoFax.

pricing-gofax-icons
Only get charged for successfully sent fax pages.

pricing-gofax-icons
No lock-in contracts, cancel at anytime. Obligation free.

pricing-gofax-icons
No charges based on time transmitted to send faxes… ever.

pricing-gofax-icons
NBN compatible online fax. Keep your fax line running.

pricing-gofax-icons
Multi-purpose send credits, use to send fax or SMS.

pricing-gofax-icons
100% Australian owned and operated. Local sales and support.

Terms & Conditions

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. For purchases outside Australia, please contact us.

* Australian national send pricing includes sending to standard fax and mobile numbers. Fax – only charged for successfully sent fax pages. 1 page= 1 credit. A per page cost of 2 credits applies to sending faxes to 1300, 13 or 1800 fax numbers. A flag fall fee of 1 credit per number attempted applies to fax attempts where a connection is established but no valid fax connection is obtained, returning a status result of ‘connection but not a fax machine’. SMS – up to 160 characters = 1 SMS message sent to standard mobile within Australia = .8 credits; standard mobile to NZ = 1.5 credits. International rates will differ based on destination. View international fax sending details.

^ Additional 25% per credit for high resolution fax page sending.

All prices are subject to change without notice.

You can view our full list of terms & conditions here.

Frequently Asked Questions

What are send credits?

Send credits are used to send either fax or SMS through the GoFax platform. Send credits do not expire and can be topped up whenever you need, with discounted pricing on higher volumes.

How much are send credits worth?

1 standard fax page = 1 Credit
1 standard SMS (part up to 160 characters)* = .8 Credit

Can I send fax or SMS from email?

Yes, GoFax supports fax and SMS sending direct from your email. To send faxes or SMS directly from your email, simply add the email address you wish to send from as an allowed sender on your GoFax account. Learn more about managing allowed senders and sending a fax or SMS from email on the GoFax Knowledgebase.

Do send credits expire?

Send credits never expire when they are purchased separately to any monthly bundle plan as their own packages.

Can I get a refund on send credits?

We do not issue refunds on pre-existing send credits.

Can I use send credits for fax and SMS?

That’s right! Send credits are multi-purpose and can be used to send both fax and SMS.

Can I send a one-off fax?

If you’re looking to send a one-off fax, our partner brand, Faxaroo , provides an easy pay-as-you-go online fax service for one-off fax sending. Alternatively, you can purchase our $15.00 send package which includes 100 send credits. These credits never expire and can be used to send a fax or SMS whenever you need.

Visit our Frequently Asked Questions for more answers or contact our sales team. ​​​​​​​