Retire costly fax servers
No fax servers, hardware or installs to buy and maintain. Handle high volumes of faxes without adding capacity yourself.
Corporate Fax Solutions for Australian Organisations
Replace fax servers and fax machines with secure enterprise cloud fax. Manage every site, user and fax number in one place, with ISO 27001 certification, government accreditation and an Australian team behind you.
What is a corporate fax solution?
A corporate fax solution is a cloud fax service built for large organisations. Instead of running fax servers and fax machines at every site, staff send and receive faxes by email, online, in the app, from Windows programs or through your own software. IT manages every user, site and number from one console, with the security, reporting and support that enterprise and government teams need. GoFax is the largest Australian fax platform, with over 20 years' experience as a corporate fax service.
Why large organisations move to GoFax
Reliable on the NBN
Cloud faxing needs no phone line, so faxes keep working after the NBN, with backed up infrastructure behind every send.
Support in Australia
A dedicated account manager, optional priority 24/7 support and SLAs for uptime and support. You are never sent to an overseas team.
Enterprise fax features for IT teams
Manage every site and department in one account, with access kept separate
Set user roles and permissions to match your structure, from executives to front desk staff
A secure admin console with automatic alerts and send limits
See and control live fax queues in real time
Automated monthly, departmental and individual reports, plus usage and failover reports
Audit trail and change history
Keep all your existing fax numbers, with a temporary number so no faxes are missed
Security built for government and regulated industries
ISO 27001 certified, HIPAA compliant and government accredited
Your data is encrypted in transit and at rest, with optional data sovereignty to keep it all in Australia.
Optional single sign on (SSO), IP restrictions and custom data retention
SPF and a secure SMTP relay for email to fax
We complete your security questionnaires and provide SLAs
Fax from the tools your staff already use
Email, with unlimited senders and receivers and wildcard authorised senders
A secure web portal and the GoFax app
The print driver, to fax from any Windows program
The API and webhooks, to fax from your own systems
FTP for batch faxing
Fax broadcasting for high volume sends, and international faxing
Technical options for full control
Your own domain
Run the platform on a custom domain, with an optional SSL certificate that we set up and renew.
Custom SMTP
Use your own SMTP settings for delivery confirmations and reports.
Custom development
We work with your team to fit GoFax to your systems, with full developer documentation.
API documentationSee what GoFax customers say
4.9/5 (145 reviews) 
What an amazing experience
What an amazing experience! Jo was so patient and kind! A bargain for our needs too.
20 Sep 2023 | TrustPilot Nancy
Verified Customer
5/5
Highly recommend
Excellent service! Live chat helped me set up my account, and fax documents overseas right from my email, much faster and far less expensive than by post. Reliable and easy to use. Highly recommend.
10 May 2026 | TrustPilot Rose Lloyd
Verified Customer
5/5
Worked well for us for years!
Top stars for a top service: worked well for us for years!
25th February, 2026 | Google Adrian T
Verified Customer
5/5
We have used GoFax for years
We have used GoFax for years and they are so affordable for a small business. I cannot fault their service. They keep in regular contact regarding network outages, etc. We are now increasing our business with them and once again, I cannot fault the simplicity of service and the product offering for a small business. Thanks GoFax - Go Well!
23 July 2025 | Google Monique Piwonka
Verified Customer
5/5
GoFax was easy to set-up and use
GoFax was easy to set-up and use. I needed to fax tax documents to the US from NZ. GoFax did the trick. It took me less than 40 minutes from researching online fax software to getting my fax sent confirmations. 100 pages for A$15, highly recommended and great value, only problem now is what to do with remaining 96 pages!
10 July 2026 | TrustPilot Donald Purdie
Verified Customer
5/5
Support was fabulous!
Joseph was a huge help in assisting me to learn how to navigate GoFax and use it to its maximum utility for me in my professional role. He also helped me to edit my Settings on GoFax to avoid unnecessary charges for Notification services I simply don't need. He was fabulous at walking me through step by step way using accessible language for an older generation user of these kinds of technologies!
7 July 2024 | TrustPilot Jan
Verified Customer
5/5
Simple and highly recommended
When I needed to fax documents to the US, and with the demise of fax serviuces from Aust Post and Office Works, I used GoFax. Very simple, from my laptop, very economical. Highly recommended for occasional users like myself.
13 October 2023 | TrustPilot John Renzenbrink
Verified Customer
5/5
Wonderful customer service
Joe was very personable and incredibly helpful in guiding me through setting up the service with my third party sender, and teaching me bits and pieces I didn't know I could utilise. Very please with my decision to join up!
25 July 2023 | TrustPilot In Balance Psychology Clinic
Verified Customer
5/5
Extremely efficient
We have been using GoFax for a few months now and find it an extremely efficient method of sending and receiving faxes. It is particularly convenient for staff who are working remotely. I would highly recommend.
20 June 2023 | TrustPilot Sandra Brandt
Verified Customer
5/5
Excellent service
Excellent service! Live chat helped me set up my account, and fax documents overseas right from my email, much faster and far less expensive than by post. Reliable and easy to use. Highly recommend.
01 June 2026 | Google Rose Lloyd
Verified Customer
5/5
The best service
Top stars for top service, worked well for us for years.
01 February 2026 | Google Adrian T
Verified Customer
5/5
Simple and affordable service
We have used GoFax for years and they are so affordable for a small business. I cannot fault their service. They keep in regular contact regarding network outages, etc. We are now increasing our business with them and once again, I cannot fault the simplicity of service and the product offering for a small business.
23 July 2025 | Google Monica Piwonka
Verified Customer
5/5
Great experience
The team are always pleasant to deal with and happy to help. A great experience!
12 February 2025 | Google Kimberly Daniels
Verified Customer
5/5
Amazing service
10 stars! Amazing service from Joseph! He called me and explained everything and guided me through the 4 simple steps, even hunted us a fax number closer to match what we needed. I can't speak highly enough of the service that was provided, he went above and beyond to make sure I was happy with everything and what a simple process everything was!
Paide McGregor
Verified Customer
5/5
Great Australian company
I can't recommend this organisation enough, if you are looking at going to a digital fax service. Everyone I have spoken to have been so helpful in assisting me through the whole process. Great Australian company.
24 July 2024 | Google Rose Avenue Medical Practice
Verified Customer
5/5
Simple process and easy set-up
I don’t normally provide reviews but in this case I was more than willing. I couldn’t believe how simple the process was to set up and the support and customer service provided by GoFax was next level.
02 October 2024 | Google Karen Wheeler
Verified Customer
5/5
Outstanding service
Outstanding service from Joseph! He called me twice to explain everything and guided me through it all like a true professional. I can't speak highly enough of the service Joseph provided, he went above and beyond the call of duty. Without question, the best service I've ever received!
28 November 2023 | Google Peter Gillard
Verified Customer
5/5
Gofax, an industry leader!
We've been with GoFax for multiple years at this stage and have never experienced any down-time. Their services are easy to use and understand. Our account manager, along with their support team is phenomenal. GoFax allows us to leverage our pre-existing infrastructure and have worked alongside us to streamline our business solutions. I look forward to the years to come!
12 June 2023 | TrustPilot Will Sillajew
Verified Customer
5/5
Reliable and affordable
I am so glad that such a reliable and affordable service is available in Australia.
14 September 2025 | Google QT
Verified Customer
5/5
Excellent after sales assistance
I needed to provide documents to the IRS (USA) to secure a tax return. they woud only accept faxes or express courier mail. GoFax came to my rescue - easy to use (just like sending an email), low cost, and a confirmation receipt provided. Excellent after sales assistance too. highly recommeneded for all faxes.
06 November 2023 | Google John Renzenbrink
Verified Customer
5/5
Great, friendly service
Service on both days from Joseph was helpful and very prompt. Teams service was excellent as it gave Joseph an opportunity to try to replicate the problem I was having yesterday. Joseph also provided me with an alternative to send Faxes by using send.gofax.com.au. This made my bulk work quicker and less frustrating. Great work Joseph and GoFax company for following up with me in a timely manner.
5 April 2023 | TrustPilot Christine
Verified Customer
5/5
Excellent service
I had started to apply for a fax number, and I received a call to assist in the process without any prompting. The person assisting was amazing and it was all done very efficiently. Very happy with the service and manner of the GoFax employee. Thank you.
11 April 2023 | TrustPilot Julie-Anne Rogers
Verified Customer
5/5
Amazing service
Administation is easy - was able to create an email group, populate it, and then advertise that as the desitination for incoming faxes. The sender didn't know the difference! Furthermore, I was able to integrate into the scanning feature of the printer. All the user does is scan their page, creates a PDF and sends off the fax direct from the printer. The users love it and although we get plenty of messages about maintenance an updates, we have never had any problems using GoFax.
27 August 2021 | SourceForge Glen S.
Verified Customer
5/5
Quick, easy and worth doing
Joe was super helpful and his instructions were easy to understand and follow. He had the info at his fingertips and could recall my previous conversations with Natalie so that you didn't have to go through it all again. He knew his stuff with the telco's so the transition across would go smoother. Well worth the effort of changing over to GoFax.
| TrustPilot Julie
Verified Customer
5/5
Friendly and helpful
I have spoken to Anita & Joe in the Sales team and both were super helpful & friendly. The best customer service I have had in a long time.
24 March 2023 | TrustPilot Kingston Foot Clinic
Verified Customer
5/5
Great Customer Service
I have only just started with GoFax but so far am really impressed! The agent (Janelle) was so helpful in setting things up exactly how I wanted them, quickly and efficiently, and checked everything was working properly all the way along. Thank you!
30 January 2023 | TrustPilot Emily Wilkinson
Verified Customer
5/5
Corporate fax questions
Pricing is tailored to your volumes and the options you need. Post-paid billing is available. Book a demo and we will send a quote. Standard plans are on our pricing page.
Yes, as many as you need. Our team handles ports across many sites and accounts. Most ports take 1 to 3 weeks, and a temporary number catches faxes in the meantime.
No. GoFax is enterprise cloud fax, so there is nothing to install or maintain. Our team helps you plan the move and get your staff started.
Yes. Use the fax API and webhooks, FTP, or custom development. GoFax already connects with software such as PaperCut and ReferralNet.
GoFax is ISO 27001 certified, HIPAA compliant and government accredited. Your data is encrypted in transit and at rest. We complete security questionnaires and provide SLAs.
Yes, with optional data sovereignty. Without it, GoFax uses several routes and carriers for the best delivery, which can include providers overseas.
Yes. GoFax sends and receives faxes internationally.
Yes. GoFax Corporate SMS adds 2-way SMS, bulk SMS and an SMS API to the same account, using the same credits.
Our white label program lets IT and phone providers sell fax and SMS under their own brand.
See GoFax Corporate in action
Book a demo and we will show you how GoFax replaces your fax servers, and plan the move with your IT team.