GoFax Pricing
At GoFax, we're 100% upfront and transparent with our pricing. A premium product matched with affordable pricing.
1 How will you use fax?
2 How many pages do you send and receive each month?
3 Your fax number
Need more Send Credits?
Your plan already includes monthly credits. Add extra only if you expect to send more.
4 Top up Send Credits (optional)
Add credits if you expect to send more than your plan includes. They never expire, so anything unused carries over.
1 local fax number included with each plan - REST API access
- Secure online portal
- Fax to email and email to fax
- Unlimited allowed email senders
- TLS/SSL encryption
- No lock-in contract, cancel anytime
- Australian sales & support
Looking for an Enterprise Plan?
Manage every site and team from one account, with user-level access controls, priority support, and full usage reporting. Contact us today to build your custom plan.
Honest pricing with no lock-in contracts and no hidden fees. Here's exactly what you can count on, and why thousands of Australian businesses have already switched to GoFax.
Pay per page, not per minute
No time-based charges. Only get charged for successfully connected & sent fax pages.
No lock-in contracts
Month to month on prepaid plans. Cancel anytime.
Credits never expire
Prepaid send credits work for both fax and SMS, so nothing goes to waste.
Australian owned & supported
Local support team, NBN ready, with the option to keep your fax data in Australia.
100% upfront pricing
Transparent rates with no surprise line items on your bill.
Secure & compliant
Encrypted in transit and at rest. ISO 27001 certified and HIPAA compliant.
Fax pricing, common questions
Yes. Every monthly plan includes a local fax number at no extra cost. This covers both Bundle (send and receive) and Receive plans. You only pay a one-off $11.00 setup fee. If you’d prefer a 1300 or 1800 number, the setup fee is $55.00 instead, plus $20.60 a month. Porting an existing number in has its own fee.
Yes, porting is available on any Bundle or Receive plan. Choose the port option in step 3 instead of a new number; the port fee is a once-off charge and the number itself is still free to hold. Our team handles the paperwork and there's no interruption to your service.
The availability and type of porting required when transferring a fax number to GoFax depends on your existing service provider and the current configuration of your number. Whilst most ports can be completed under a Simple port, if unsure, we recommend contacting your existing fax number provider to review portability type before submitted your order to GoFax.
Explore more on porting to GoFax including porting costs.
Bundle credits reset each month and don't roll over. If you need credits that never expire, add a prepaid send credit package in step 4, it sits alongside your plan and is used once your monthly credits run out.
Additional pages are charged at $0.05 per page on all fax plans, or $0.10 per page on 1300/1800 numbers. There's no cut-off. Your faxes keep arriving.
Yes. Your bundle plan covers sending and receiving on its included fax number. You can add a 1300 or 1800 fax number on top, for receiving only. It costs:
$55 one-off set up fee
$20.60 a month
$0.10 per page received, billed at the end of each month
Faxes sent to either number arrive in the same account. You can add a 1300 or 1800 number when you sign up or later.
A new 1300 or 1800 fax number has a $55 once-off set up fee, then $20.60 a month. Each page you receive costs $0.10. We add up the pages you received over the month and bill them at the end of that month, so you only pay for what comes in.
You can move (port) your current 1300 or 1800 number to GoFax. Moving a number costs a one-off $30 on top of the $55 set up fee. Most moves take 1 to 3 weeks, and complex ones can take longer. Keep your current line active until the move is done.
Not sure which combination fits?
Our Australian team will size your plan, confirm your port category and quote enterprise volume, usually in one call.
