1. Address your email
Create a new email, in the To field, type the fax number followed by @send.gofax.com.au, for example 0712345678@send.gofax.com.au.
Email to Fax: Send a Fax From Your Email
Send faxes from Outlook, Gmail or any email app you already use with GoFax email to fax. No fax machine, no phone line and no software to install. Type the fax number, attach your document and press send.
What is email to fax?
Email to fax lets you send a fax from your email inbox. Write a new email, type the fax number followed by @send.gofax.com.au in the To field, attach your document and press send. GoFax turns the attachment into a fax and delivers it to any fax machine or online fax number.
How to fax from email in 3 steps
You can send a fax via email from your desk, your home office or your phone. Put the fax number in the To field only, as GoFax does not pick up numbers in the Cc or Bcc fields.
2. Attach your document
Attach the pages you want to fax, such as a PDF, Word or Excel file. Add a subject line if it helps you keep track. The subject line is not included in the fax.
3. Press send
GoFax converts your attachment and delivers it to the recipient's fax number. You get an email to confirm whether the fax was sent.
What you need to send a fax by email
A GoFax account
GoFax send credits
Your email address added as an allowed sender in your account
Want your whole team to fax from email? Add your business domain as an allowed sender, for example *@yourbusiness.com.au. Only do this with your own business domain, never a public one like gmail.com.
Why businesses use GoFax email to fax
GoFax is the largest Australian fax platform, with over 20 years of experience. Email to fax in Australia works with the tools your team already uses.
Use the email you already have
Works with Outlook, Gmail, Yahoo, Thunderbird and other email apps. There is no software to install and no training needed.
Fax from anywhere
Send from the office, at home or on the road with an internet connection. No fax machine or phone line needed, so it works on the nbn.
Set up the whole team at once
Add as many allowed senders as you need, or add your whole business domain in one step.
Need to receive faxes too?
Get a virtual fax number and receive faxes straight to your email inbox.
Keep your faxes secure
Your data is encrypted in transit and at rest, with optional data sovereignty to keep it all in Australia.
TLS encryption, which protects your email on its way from your mail server to GoFax, is on by default for every account. It works when your mail server supports TLS too. If every fax must be encrypted, your IT team can set up a TLS only connection or a secure email certificate (S/MIME).
GoFax is ISO 27001 certified, the international standard for information security.
Control your fax from the subject line
Add a short command to the start or end of your subject line:
/b sends the email body as the first page of the fax
/hq sends in high resolution (extra charges apply)
/d schedules the fax for a later date and time
/number sends an encrypted fax, using fax@secure.gofax.com.au as the address
See what GoFax customers say
4.9/5 (145 reviews) 
What an amazing experience
What an amazing experience! Jo was so patient and kind! A bargain for our needs too.
20 Sep 2023 | TrustPilot Nancy
Verified Customer
5/5
Highly recommend
Excellent service! Live chat helped me set up my account, and fax documents overseas right from my email, much faster and far less expensive than by post. Reliable and easy to use. Highly recommend.
10 May 2026 | TrustPilot Rose Lloyd
Verified Customer
5/5
Worked well for us for years!
Top stars for a top service: worked well for us for years!
25th February, 2026 | Google Adrian T
Verified Customer
5/5
We have used GoFax for years
We have used GoFax for years and they are so affordable for a small business. I cannot fault their service. They keep in regular contact regarding network outages, etc. We are now increasing our business with them and once again, I cannot fault the simplicity of service and the product offering for a small business. Thanks GoFax - Go Well!
23 July 2025 | Google Monique Piwonka
Verified Customer
5/5
GoFax was easy to set-up and use
GoFax was easy to set-up and use. I needed to fax tax documents to the US from NZ. GoFax did the trick. It took me less than 40 minutes from researching online fax software to getting my fax sent confirmations. 100 pages for A$15, highly recommended and great value, only problem now is what to do with remaining 96 pages!
10 July 2026 | TrustPilot Donald Purdie
Verified Customer
5/5
Support was fabulous!
Joseph was a huge help in assisting me to learn how to navigate GoFax and use it to its maximum utility for me in my professional role. He also helped me to edit my Settings on GoFax to avoid unnecessary charges for Notification services I simply don't need. He was fabulous at walking me through step by step way using accessible language for an older generation user of these kinds of technologies!
7 July 2024 | TrustPilot Jan
Verified Customer
5/5
Simple and highly recommended
When I needed to fax documents to the US, and with the demise of fax serviuces from Aust Post and Office Works, I used GoFax. Very simple, from my laptop, very economical. Highly recommended for occasional users like myself.
13 October 2023 | TrustPilot John Renzenbrink
Verified Customer
5/5
Wonderful customer service
Joe was very personable and incredibly helpful in guiding me through setting up the service with my third party sender, and teaching me bits and pieces I didn't know I could utilise. Very please with my decision to join up!
25 July 2023 | TrustPilot In Balance Psychology Clinic
Verified Customer
5/5
Extremely efficient
We have been using GoFax for a few months now and find it an extremely efficient method of sending and receiving faxes. It is particularly convenient for staff who are working remotely. I would highly recommend.
20 June 2023 | TrustPilot Sandra Brandt
Verified Customer
5/5
Excellent service
Excellent service! Live chat helped me set up my account, and fax documents overseas right from my email, much faster and far less expensive than by post. Reliable and easy to use. Highly recommend.
01 June 2026 | Google Rose Lloyd
Verified Customer
5/5
The best service
Top stars for top service, worked well for us for years.
01 February 2026 | Google Adrian T
Verified Customer
5/5
Simple and affordable service
We have used GoFax for years and they are so affordable for a small business. I cannot fault their service. They keep in regular contact regarding network outages, etc. We are now increasing our business with them and once again, I cannot fault the simplicity of service and the product offering for a small business.
23 July 2025 | Google Monica Piwonka
Verified Customer
5/5
Great experience
The team are always pleasant to deal with and happy to help. A great experience!
12 February 2025 | Google Kimberly Daniels
Verified Customer
5/5
Amazing service
10 stars! Amazing service from Joseph! He called me and explained everything and guided me through the 4 simple steps, even hunted us a fax number closer to match what we needed. I can't speak highly enough of the service that was provided, he went above and beyond to make sure I was happy with everything and what a simple process everything was!
Paide McGregor
Verified Customer
5/5
Great Australian company
I can't recommend this organisation enough, if you are looking at going to a digital fax service. Everyone I have spoken to have been so helpful in assisting me through the whole process. Great Australian company.
24 July 2024 | Google Rose Avenue Medical Practice
Verified Customer
5/5
Simple process and easy set-up
I don’t normally provide reviews but in this case I was more than willing. I couldn’t believe how simple the process was to set up and the support and customer service provided by GoFax was next level.
02 October 2024 | Google Karen Wheeler
Verified Customer
5/5
Outstanding service
Outstanding service from Joseph! He called me twice to explain everything and guided me through it all like a true professional. I can't speak highly enough of the service Joseph provided, he went above and beyond the call of duty. Without question, the best service I've ever received!
28 November 2023 | Google Peter Gillard
Verified Customer
5/5
Gofax, an industry leader!
We've been with GoFax for multiple years at this stage and have never experienced any down-time. Their services are easy to use and understand. Our account manager, along with their support team is phenomenal. GoFax allows us to leverage our pre-existing infrastructure and have worked alongside us to streamline our business solutions. I look forward to the years to come!
12 June 2023 | TrustPilot Will Sillajew
Verified Customer
5/5
Reliable and affordable
I am so glad that such a reliable and affordable service is available in Australia.
14 September 2025 | Google QT
Verified Customer
5/5
Excellent after sales assistance
I needed to provide documents to the IRS (USA) to secure a tax return. they woud only accept faxes or express courier mail. GoFax came to my rescue - easy to use (just like sending an email), low cost, and a confirmation receipt provided. Excellent after sales assistance too. highly recommeneded for all faxes.
06 November 2023 | Google John Renzenbrink
Verified Customer
5/5
Great, friendly service
Service on both days from Joseph was helpful and very prompt. Teams service was excellent as it gave Joseph an opportunity to try to replicate the problem I was having yesterday. Joseph also provided me with an alternative to send Faxes by using send.gofax.com.au. This made my bulk work quicker and less frustrating. Great work Joseph and GoFax company for following up with me in a timely manner.
5 April 2023 | TrustPilot Christine
Verified Customer
5/5
Excellent service
I had started to apply for a fax number, and I received a call to assist in the process without any prompting. The person assisting was amazing and it was all done very efficiently. Very happy with the service and manner of the GoFax employee. Thank you.
11 April 2023 | TrustPilot Julie-Anne Rogers
Verified Customer
5/5
Amazing service
Administation is easy - was able to create an email group, populate it, and then advertise that as the desitination for incoming faxes. The sender didn't know the difference! Furthermore, I was able to integrate into the scanning feature of the printer. All the user does is scan their page, creates a PDF and sends off the fax direct from the printer. The users love it and although we get plenty of messages about maintenance an updates, we have never had any problems using GoFax.
27 August 2021 | SourceForge Glen S.
Verified Customer
5/5
Quick, easy and worth doing
Joe was super helpful and his instructions were easy to understand and follow. He had the info at his fingertips and could recall my previous conversations with Natalie so that you didn't have to go through it all again. He knew his stuff with the telco's so the transition across would go smoother. Well worth the effort of changing over to GoFax.
| TrustPilot Julie
Verified Customer
5/5
Friendly and helpful
I have spoken to Anita & Joe in the Sales team and both were super helpful & friendly. The best customer service I have had in a long time.
24 March 2023 | TrustPilot Kingston Foot Clinic
Verified Customer
5/5
Great Customer Service
I have only just started with GoFax but so far am really impressed! The agent (Janelle) was so helpful in setting things up exactly how I wanted them, quickly and efficiently, and checked everything was working properly all the way along. Thank you!
30 January 2023 | TrustPilot Emily Wilkinson
Verified Customer
5/5
Email to fax FAQs
Start sending faxes from your email
Create your GoFax account, buy send credits and add your email as an allowed sender. Our Australian team is here if you need a hand.