Receive Faxes direct to Email

Fax to email is an easy way to receive your faxes conveniently using email. Receive faxes anywhere with an internet connection using your existing email client.

Receive Faxes direct to Email

Fax to email is an easy way to receive your faxes securely and conveniently using email. Receive faxes anywhere with an internet connection using your existing email client.

  • Receive Using Existing Email Client
  • nbn™ Compatible
  • Intuitive & Easy to Use
  • Gov. & Industry Accredited
  • Australian Owned

Securing your Fax to Email

Transport Layer Security
(TLS) Encryption

is active by default for all GoFax® accounts. When activated on your mail server, all faxes faxes you receive via email using GoFax® will be securely emailed to you from GoFax®.

Secure Email Certificate (Secure
Sockets Layer/ SSL) Encryption

can be setup on a computer/ email address basis for fax-to-email receiving, securing faxes attempted to your email from GoFax®.

Frequently asked Questions

Need answers? Find them here.

GoFax offers the ability to transfer/ port your existing fax number to GoFax under certain GoFax plans. You will need to check with your existing service provider if your fax number is portable. View more details on fax number porting, including pricing.

By default, GoFax securely stores the page content of each fax received for the last ninety (90) days. There is an optional feature called “Delete Data”, otherwise known as “Auto Delete”. When activated on each individual fax number plan, GoFax will delete the page content of all faxes received immediately after they have attempted to be emailed or FTP pushed.

To access this setting:

  1. Log in to your GoFax secure web portal
  2. Go to the left main menu (Dashboard)
  3. Select  “Receive Fax Service”, then select “Manage Fax Numbers”
  4. Select the number you wish to modify from the “Choose a number” drop-down menu.
  5. Under “Delete Data”, tick the option “I acknowledge that receive fax content will be deleted by enabling this setting”.
  6. Click “Save Changes”.

Please note: If you enable this setting the received faxes will be deleted and are non-recoverable. If for any reason your receive system (email, FTP push, web push, etc) is not available and does not receive the fax we will not be able to recover the fax content.

Contact us for further assistance.

All GoFax Receive Fax Number services  are configured under various “Receive Plans” or “Bundle Plans”, with included quantities of inbound fax pages per month.

  1. There is no limit to the quantity of incoming fax pages an active receive service can receive
  2. Any additional fax pages received in excess of the included monthly quota are charged at a per additional fax page rate, see pricing .
We recommend ongoing monitoring of your fax receive usage per fax number/plan. You can easily monitor usage by either:
  1. Reviewing your invoices or
  2. Reviewing your fax receive reporting .
If you are regularly receiving and/or sending more than your included plan, you may wish to consider switching plans to provide better value and/or flexibility. View Receive PlansBundle Plans or Send Pricing for further comparison.  Or contact us for assistance in reviewing.
Please note: We apply a plan change fee per number per change.  View our full terms for all details receive quotas, plan changes and downgrading/upgrading plans.

GoFax provides a range of solutions to secure online faxes sent and received using GoFax, with advanced encryption standards, SSL web service, and rigorous security features. Learn more.