Premium 2-Way SMS Service Provider
Simplify Your Communication with Our 2-Way SMS. Track & Manage SMS Replies With Customers.

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GoFax®, Australia’s leading online fax and 2-way SMS service provider, brings you a seamless 2-way SMS service designed to streamline your business communications. Our platform, certified by ISO 27001 and HIPAA compliant, offers the best-in-class security and encryption, ensuring your messages are always secure and private. 2-Way messaging allows customers to reply directly to personalised SMS sent from your organisation.

Learn how a customer implemented our 2-way SMS solution to manage appointment
reminders and save thousands for the organisation. View the full case study

What is 2-Way SMS?

By using two-way SMS, you can receive replies from your customers, follow up responses, and track who and when a response was made. 2-way SMS can be an effective tool to interact and engage with your customers. Increase your conversion and traffic by managing customer appointments, order confirmations & more using 2-way SMS.

Harness the Power of Interaction

Send SMS reminders and collect confirmations. Send SMS reminders and receive confirmations swiftly, ensuring no appointment or delivery goes unnoticed.

Manage customer orders and bookings. Seamlessly manage customer orders and bookings through direct SMS communication.

Staff rostering and management. Optimise your staff rostering and management with timely SMS updates.

Emergency rostering for unavailable staff. Implement emergency rostering for immediate staff replacement needs.

Conduct surveys and feedback. Engage customers through surveys and feedback, vital for continuous improvement.

Response collection to manage unsubscribers and more. Efficiently manage unsubscribers and other responses to keep your customer base tidy and compliant.

Setting Up Your 2-Way SMS Service: How to Setup 2-Way SMS

Setting up 2-way SMS with GoFax is a breeze. Use either of the options below to
start sending and receiving 2-way SMS.

Virtual SMS Number

Gives you a custom, dedicated
receive number, so customers can
send replies anytime.

$18.50/ month

Shared Number

Allows customers to reply for up to
48 hours using a dedicated
number hosted on our system.


Check out our SMS Pricing

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GoFax® Trusted by Top Industries

Our 2-way SMS service is trusted by businesses across the Medical, Legal, Government, and Corporate sectors. We offer tailored solutions to meet your unique needs.

Healthcare Sector: Secure Patient Communication

We adhere to strict data security standards, ensuring secure online faxing of patient records and other critical communications in the healthcare industry.

Learn More about Healthcare Solutions

Implementing an SMS solution in your general practice
Australia’s #1 industry-leading SMS provider

Getting Started with GoFax’s 2-Way SMS

Getting started with GoFax’s 2-way SMS service is a breeze. Our user-friendly platform allows you to quickly set up and start using our 2-way SMS messaging services. With comprehensive support and easy integration with systems like SMS API and email to SMS, you’ll be ready to enhance your business communication in no time.

Ready to Elevate Your Communication with GoFax®?

Sign up for our 2-way SMS service today and experience the ease and efficiency of modern business communication. With GoFax®, you’re not just choosing a 2-way SMS service provider; you’re choosing a partner in your success. Step into the world of efficient communication with GoFax’s 2-way SMS services. 

Join us today and revolutionise the way you connect with your audience. Our platform is not just a service but a gateway to enhanced interaction and business growth. Sign up now and experience the future of messaging!

Start Your Journey with GoFax® Now

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Explore Online SMS Capabilities

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SMS Broadcast

Discover new opportunities with our simple bulk SMS platform.

Explore SMS Broadcast

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Email to SMS

Send and receive SMS direct from your email.

Explore Email to SMS

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Virtual Number

Gives you a custom, dedicated receive number for your messages.

Explore Virtual SMS Numbers

Most Popular Packages for 2-Way SMS

Choose from our range of flexible packages designed for all types of users. Our credit system allows for easy management of both fax and SMS services.

View Our Most Popular Packages

Why Choose GoFax® for Your 2-Way SMS Marketing?

Perfect for businesses looking to engage in real-time with clients, our service offers an unparalleled platform for both sending and receiving messages seamlessly. Whether it’s for customer support, marketing, or internal communication, our 2-way SMS marketing solutions are tailored to enhance your interaction capabilities. Plus, our services integrate smoothly with essential tools like SMS broadcasting, SMS API, and email to SMS, ensuring a cohesive communication strategy.

Opt out of bulk SMS
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Tailoring 2-Way SMS for Your Business

Every business has unique communication needs. At GoFax, we understand this and offer customisable 2-way SMS messaging solutions. Whether you’re in retail, healthcare, or any other sector, our 2-way SMS services adapt to your specific requirements, ensuring your messages are both effective and compliant. Integration with key platforms like SMS broadcasting and email to SMS is straightforward, enhancing your communication strategies with minimal effort.

Seamless Integration and Accessibility

Integration is key in today’s interconnected digital landscape. GoFax’s 2-way SMS service smoothly integrates with various platforms, including SMS broadcasting, SMS API, and email to SMS. This integration ensures that your communication tools work in harmony, providing a streamlined experience for both your team and your clients.

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No Monthly Fee. No Expiry on Send Credits. No Contracts.

Interested in a free trial of our SMS solutions?

Unmatched Reliability and Security

In a world where data security is paramount, GoFax sets the standard with its secure and reliable 2-way SMS service. We prioritise your data’s safety, ensuring every message is protected with the highest encryption standards. This commitment to security makes our 2-way SMS messaging not only reliable but also compliant with industry regulations.

Learn More About Our Industry Compliance

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Your Trusted Fax Solution for Over 20 Years

Government-Accredited and NBN Ready

Our 2-way SMS service is not only government-accredited but also ready for the nbn™ transition, ensuring no disruptions to your communications.

100% Australian Owned – Local Support Guaranteed

With over 15 years of experience, GoFax® is committed to providing you with total peace of mind, backed by Australian-based sales and support.

Contact us

Expanding Your SMS Capabilities

SMS Broadcasting: Utilise our SMS broadcasting services to reach a wider audience with ease.

Email to SMS: Bridge the gap between email and SMS using our email to SMS solutions.

Virtual Number: Explore more about our custom, dedicated numbers at Virtual SMS Numbers.

Connect, Integrate, Automate with GoFax®

Easily connect our 2-way SMS service to your business software. Our RESTful API offers hassle-free integration, automating your communication needs.

Integrate with GoFax® Today

Frequently Asked Questions about 2-Way SMS

2-way SMS enhances customer interaction, improves response rates, and streamlines communication processes.

Absolutely not. GoFax offers straightforward integration processes suited for businesses of all sizes.

Integration is effortless with GoFax, supporting platforms like SMS API for a unified communication experience.

Yes, our 2-Way SMS marketing solutions are ideal for engaging and interactive marketing campaigns.

A dedicated Virtual SMS Number for 2-way SMS is priced at $18.50/month.

GoFax adheres to stringent data security protocols to safeguard all communications.

2-Way SMS allows real-time interaction with clients, enhancing customer service and engagement

Yes, our platform offers top-tier encryption and security measures to protect your data.

No, we offer complete flexibility with no long-term contracts.

Our 2-way SMS service stands out for its reliability, ease of use, and seamless integration with tools like SMS broadcasting and SMS API.

Absolutely, our 2-way SMS messaging adheres to the highest standards of security and compliance.

GoFax provides comprehensive support for our 2-way SMS services, ensuring you have all the help you need.

Yes, GoFax offers corporate 2-way SMS which is tailored to your organisation’s needs. Post-paid billing for our corporate 2-way SMS service is available as well as customisable optional services. Speak with one of our specialists.