We are aware of Microsoft 365 and Outlook issues that may stop some emails reaching GoFax. This includes emails sent for Email to Fax, Email to SMS and to our Support. The GoFax platform is working normally. For urgent help, call 07 5227 8301 or use live chat below.
Tips and how-to guides from GoFax, Australia's largest online fax platform. Send faxes from email, reach customers by SMS and keep documents secure.
Mandatory SMS Sender ID registration is coming to GoFax. From 1 July 2026, ACMA rules mean businesses using a custom alphanumeric Sender ID like "MyBrand" must register and verify it. Here's what's changing and how to prepare now.
Need to fax your ballot or election documents to the U.S.? Skip the fax machine and follow these simple steps to send them securely online with GoFax.
With the help of feedback from our customers, we've released new updates for the GoFax platform for both fax and SMS.
SMS makes it faster and easier for general practices to stay in touch with patients. Learn the key benefits of using SMS in your practice and five practical ways to use it, from appointment reminders to vaccination alerts.
The holidays are a busy time to connect with customers, and SMS is one of the most direct ways to do it. Here's why SMS boosts engagement, practical ways to use it over the holiday period, and the GoFax SMS features that help.
GoFax lets you send high resolution faxes at 200 x 200 DPI, compared to a standard resolution fax of 150 x 200 DPI. Learn what DPI means, when to use high resolution and how to turn it on.
Looking for a secure, government-accredited and cost-effective corporate fax solution? See how the GoFax enterprise platform helps large, multi-site organisations send and receive high volume fax without fax servers or hardware.
Send or receive fax & SMS online, via email, app, API integration & more. ISO 27001 certified, HIPAA compliant, industry compliant and Government accredited.
Traitel is shutting down its fax service. Move to GoFax now to keep your fax number and avoid disruption. Here's how to switch smoothly, step by step, before your service stops.
Switching online fax providers doesn't mean giving up the fax number your customers, patients and partners already know. Whether you're moving one fax number or hundreds across multiple sites, our team makes it simple to port your fax number to GoFax. Here's why over 18,000 organisations trust GoFax for online fax and SMS.
When sensitive or time-critical information goes missing by email, it's hard to know where it went. Learn how fax confirms delivery page by page, why standard email isn't encrypted, and how GoFax keeps online faxing secure and reliable.
