Data Sovereignty

100% Australian owned and operated, GoFax is Australia’s No. 1 choice for true business grade online fax and SMS solutions. We are Government Accredited GITC Q-5426 and QAssure- 11225 assigned.


What is Data Sovereignty?

GoFax’s true data sovereignty add-on feature for local and international fax sending offers an optional security advantage unrivalled by its competitors. Data sovereign processing ensures all fax data is stored and processed only within the country of origin prior to being delivered to the intended recipient.

When opting-in to use GoFax Data Sovereignty routes, your data will not leave the country, will not be stored outside the country, or
be subject to foreign laws while being processed by GoFax processing infrastructure.

Learn more about Data Sovereignty

Our Commitment

  • GoFax is ISO/IEC 27001 certified adhering to the global information security standards for Information Security Management Systems.
  • 24/7 monitoring and reporting for all services including prompt security updates/implementation when recommended or released
  • Compliance with the Privacy Act 1988 and the Australian Privacy Principles (APP)
  • Security, privacy and the management of users’ data
  • Vendor lock-in and agreement of all suppliers and providers of the services

Secure Fax Services GoFax® Provide include:

Secure sockets layer

individual encryption – for send or receive services.

Transport Layer Security

Network encryption.

Sender Policy Framework

Email validation.

Simple Mail Transfer Protocol

Relay program
(Multi number secure receive)

GoFax® Service Features for Added Security


Once enabled, this setting will automatically delete the fax message off GoFax servers once the fax transmission attempt is complete.


Once enabled, this setting will automatically delete the fax message off GoFax servers once the fax is received.


There are multiple layers of data security in place, and managed firewalls approved for Federal Government use. GoFax data is securely backed up both localy and via cloud with encryption, hourly and again daily.


To provide greater organisational control and security, GoFax offers account sub user functionality to restrict access and functions to sub users.


Users have access to their secure online account, providing a comprehensive downloadable history of sent and/ or received faxes.


All GoFax servers are securely hosted with the highest of security standards and restricted access.

In addition, GoFax implements stringent measures to protect infrastructure security

  • Secure data centres with biometric door lock (fingerprint access to approved contractors only)
  • Demilitarised Zone Server restricted access, granted to employees by Secure Shell (SSH)
  • Update security notifications – Software updates for security vulnerabilities completed on receipt of notifications
  • OpenSuse Operating Systems with locally stored encrypted access restricted manor with linux style password/shadow systems for logins (no Active Directory utilised)
  • Access to all servers is encrypted password authentication inhibited by SSHD configuration (only private key authentication is accepted)
  • No passwords are stored on fax service servers
  • Local IP Tables Firewall protected – Combined with Mailsender only (no incoming mail) and Database server endpoints secured ensures security control and provides high level of vulnerability risk management


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