GoFax® Data Sovereignty and Privacy Act Compliance.

100% Australian owned and operated, GoFax is Australia’s No. 1 choice for true business grade online fax and SMS solutions. We are Government Accredited GITC Q-5426 and QAssure- 11225 assigned.

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What is Data Sovereignty?

GoFax’s true data sovereignty add-on for local and international fax sending offers an optional security advantage unrivalled by its competitors. Data sovereign processing ensures all fax data is stored and processed only within the country of origin prior to being delivered to the intended recipient.

When opting-in to use GoFax Data Sovereignty routes, your data will not leave the country, will not be stored outside the country, or
be subject to foreign laws while being processed by GoFax processing infrastructure.

Learn more

We Take Security and Compliance Seriously

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Secure Fax Services GoFax® Provide include:

Secure sockets layer
(SSL)

individual encryption – for send or receive services.

Transport Layer Security
(TLS)

Network encryption.

Sender Policy Framework
(SPF)

Email validation.

Simple Mail Transfer Protocol
(SMTP)

Relay program
(Multi number secure receive)

GoFax® Service Features for Added Security

OPTION TO ‘AUTO DELETE’ SENT FAXES

Once enabled, this setting will automatically delete the fax message off GoFax servers once the fax transmission attempt is complete.

OPTION TO ‘AUTO DELETE’ RECEIVED FAXES

Once enabled, this setting will automatically delete the fax message off GoFax servers once the fax is received.

DATA SECURITY

There are multiple layers of data security in place, and managed firewalls approved for Federal Government use. GoFax data is securely backed up both localy and via cloud with encryption, hourly and again daily.

SUB USERS

To provide greater organisational control and security, GoFax offers account sub user functionality to restrict access and functions to sub users.

ACCOUNT AUDIT LOG

Users have access to their secure online account, providing a comprehensive downloadable history of sent and/ or received faxes.

PHYSICAL SECURITY

All GoFax servers are securely hosted with the highest of security standards and restricted access.

In Addition, GoFax® have Stringent Measures to Protect Infrastructure Security

  • Secure data centres with biometric door lock (fingerprint access to approved contractors only)
  • Demilitarised Zone Server restricted access, granted to employees by Secure Shell (SSH)
  • Annual PCI Grade Security Assessment
  • Update security notifications – Software updates for security vulnerabilities completed on receipt of notifications
  • OpenSuse Operating Systems with locally stored encrypted access restricted manor with linux style password/shadow systems for logins (no Active Directory utilised)
  • Access to all servers is encrypted password authentication inhibited by SSHD configuration (only private key authentication is accepted)
  • No passwords are stored on fax service servers
  • IRAP Assessments and Compliance Regulations on secure locations completed independently by suppliers and annually checked
  • Local IP Tables Firewall protected – Combined with Mailsender only (no incoming mail) and Database server endpoints secured ensures security control and provides high level of vulnerability risk management

Our Commitment

  • Compliance with the Privacy Act 1988 and the Australian Privacy Principles (APP)
  • Security, privacy and the management of users’ data
  • Vendor lock-in and agreement of all suppliers and providers of the services
  • 24/7 monitoring and reporting for all services including prompt security updates/implementation when recommended or released

AUSTRALIAN BASED SUPPORT

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