Business Grade Online Fax Service

Make using fax a more simple, reliable and convenient process for your business. Our online fax services allow organisations to send and receive fax via the internet eliminating the need for traditional fax machines or fixed-line connections. You can now fax more securely, anywhere, anytime and from virtually any device using GoFax.

To make sending and receiving online fax as cost effective as possible we offer separate monthly receive plans and send credit top ups—so you can adjust your package to suit your fax requirements. We also have simple monthly send and receive bundles for our low volume users.

View our full range of credits, plans and bundles here

GoFax is a government accredited HIPAA compliant secure online cloud fax platform with data sovereign multi-redundant Tier 3+ security data centers around Australia. We offer the highest levels of network layer access and security compliance in our industry. Our online fax platform is also compliant with privacy benchmarks for the medical and legal industries.

Find out more about online fax compliance and security

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Our Service Options:

Login

Login Online

Login to the secure online portal and fax using your web browser.

Fax via Email

Fax via Email

Setup an email via fax service to send and receive fax through your email.

Desktop Software

Desktop Software

Download our Windows desktop software and fax via our application.

Connect to our API

Connect to our API

Developers can connect to the fax API and integrate with our platform.

Getting Started

Getting your GoFax online fax service setup is easy. With a range of features and customisations available to ensure that our virtual fax platform can adapt to any business, there’s no better time to switch to GoFax.

Need help transferring your existing number to GoFax?

Service Features

Ensure your business is fully covered with the largest and most reliable Australian owned and operated Online Fax platform.
24/7 live monitoring
Multi-tiered access
Worldwide coverage & porting
Multiple encryption settings
Customisable CSID / TSID
Sub-user functionality
Individual & multi-level reporting
HIPPA compliant fax service
Multi-redundancy covered
Security compliant data management

Find out more about the range of GoFax system features

How to Setup Your Online Fax Service

1

Step 1.

Sign up for an account and choose a suitable credit package.

2

Step 2.

Request a new number or transfer your current number to GoFax.

3

Step 3.

Login to your GoFax account and start sending & receiving fax online.

Global Coverage and Virtual Number Availability

Send & receive fax from anywhere in the world*

Order new fax numbers from over 50 countries

Transfer and port international numbers to GoFax

Find out more about worldwide coverage & pricing.

GoFax international fax zones Map

Dependant on service availability in the sending and receiving countries.

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How to Use our Service

Online Fax is a more convenient way to send and receive fax. We provide a range of options for using our service so you can adapt the way you fax to suit your business. With GoFax you can fax anywhere and from almost any device—so simplify your communications today.

How to Fax by logging in online

Sending fax online:
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1

Login online on gofax.com.au

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2

On the left menu, select send faxes online

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3

Upload the document you are faxing

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4

Enter the receivers Fax Number/s and send

Receiving fax online:
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1

Login online on gofax.com.au

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2

On the left menu, view received faxes online

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3

Select the fax that you want to open

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4

Download and view the fax attachment

How to Fax using your Email

Sending email to fax:
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1

Login to your email client and create new email

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2

Enter the recipient’s number @send.gofax.com.au as the email address

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3

Upload the document you are faxing as your email attachment

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4

Send your email, and a delivery confirmation will be sent back to your inbox

Receiving fax to email:
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1

Login to your email client and go to the inbox

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2

Incoming faxes appear in your inbox with the sender’s number in the subject

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3

Select the fax you want to view and open it as an email

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4

Download the email attachment to view the fax document

View support for more information about setting up your fax via email service.

How to Fax using our Desktop Software

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2

Purchase your required GoFax® credit package

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3

Select the send fax option from the menu

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4

Attach the fax file and add your recipient’s number and press send.

How to Fax via API connection

Fax API SMS

1

View the API page online and contact our team for any questions

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2

Register with GoFax to access the token

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3

Initiate fax API calls via a secure connection

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4

Send your Fax using the GoFax API