Effortless Fax Porting Services in Australia – Keep Your Number

Do You Want To Transfer Your Fax Number Online?

Learn how to receive fax online by porting your existing fax number to GoFax. We have the answers to your questions about number porting and tips to ensure your port goes smoothly.

Fax number porting

Effortless Fax Porting Services in Australia – Keep Your Number

Do you want to transfer your fax number online?

Learn how to receive fax online by porting your existing fax number to GoFax. We have the answers to your questions about number porting and tips to ensure your port goes smoothly.

GoFax leads the way in fax portability, offering an effortless solution to ‘fax port’ your number. With our service, porting a fax number becomes a straightforward process, ensuring you stay connected with minimal disruption. Our fax online services integrate seamlessly with your existing systems, making the transition smooth and hassle-free.

How to get your fax number
porting started?

1

Click ‘start now’ to set up your account and confirm details.

2

On step 3 of the sign up, under the option ‘select fax receive service’ choose ‘port my existing fax number’.

3

Porting is available on any of our receive or bundle plans.

4

To finalise the sign-up process, enter your existing fax number and choose a temporary number.

5

Download a porting authority form and continue to the checkout and complete your payment.

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Your porting authority form.

This form gives us the authority to request a port from your carrier. Make sure it is filled in correctly so we can process your application without delay.


Download a copy of the porting authority form.


Please make sure the address on your porting form is the actual site address the fax number is associated with.


If the fax line you are porting is associated with another service such as Eftpos, internet, a phone, HICAPS or a security system – you must indicate this on the form and contact us before proceeding.

Number porting costs with GoFax®.

Switch to GoFax® Fax to Email and keep your existing fax number.

Porting in to the GoFax® Fax to Email service is available under our Premium Fax to Email receive service plan. Porting is available based on your existing fax number carrier and configuration.

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases. GoFax® fax to Email service charges apply on a Premium Fax to Email plan.

^ Porting charges may vary depending on the number type. See GoFax® Porting Authority and Terms & Conditions for details.

Additional fees and charges apply for ‘Complex Porting’ configuration. including but not limited to existing virtual fax numbers, numbers within a number ranges and numbers in a line hunt.

* Porting Rejection fees apply for any carrier ‘rejected’ fax number porting order. Rejection can occur due but not limited to, number setup, number restrictions, carrier restrictions or incorrect information supplied. All prices are subject to change without notice.

Simple fax number port in service
$30.00
Complex fax number port in service ^
$110.00
* Porting rejection
$20.00 / rejection
Porting emergency return/ roll back of number – single number CAT A
$71.50
Porting emergency return/ roll back of number – 1 to 5 numbers CAT A
$181.50
plus $11/ number
Porting emergency return/emergency rollback of number CAT C
$200 inc GST / number
Port away emergency return – single number
$130.00

Important details about porting your number.

Here are some important things to consider before starting the
porting process.

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Simple fax number porting can take up to 20 business days depending on your carrier, however, some ports are processed faster.

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Complex number ports can take up to 120 business days and you should always contact us before proceeding with a complex port.


If you want to receive fax online while your number is being ported, you may be able to set up a fax divert with your existing carrier.


Generally fax numbers should only be ported when no other services are associated with the line.

Contact us with
any further questions.

Porting is usually a simple process, however it is
advised that you contact GoFax® if you any
questions.

Our support team has extensive experience with
managing fax number transfers, so contact us if
you require further assistance.