Frequently asked questions

SMS Sending

How do I send an SMS from email with GoFax?

Once you have an active GoFax Send Service and your email address is added as an ‘Allowed SMS sender’ on your account, to send a SMS from   email, simply enter in the TO: field the mobile number  @sms.gofax.com.au   for example enter 04xxxxxxxx@sms.gofax.com.au  ,  type the SMS message in the email body (! remember to delete any email signature before sending) and select Send.  View all details  instructions in our PDF instructions on ‘How  to send SMS from Email’ on the GoFax Support page.  Alternatively,  using GoFax® you can send SMS from our SMS API, SMS integration using SMTP or our Desktop SMS Software.

How do I send an SMS from the GoFax App?

Once a GoFax account is set up and GoFax Send credits purchased, you can download the GoFax App.  View all instructions here.

How much does it cost to send SMS from GoFax?

GoFax send credits are conveniently packaged allowing you to send both SMS and fax from the same prepaid send credits! No expiry on credits and no contracts. View GoFax Send packages and pricing.

How many characters are in a SMS message?

You can have up to 160 characters in 1 (one) SMS message. Multiple SMS can be sent, however are additional charges apply.

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reliable • secure • no contracts • outstanding service • 100% Australian owned & operated