Fax Number Porting

Keep your existing fax number and receive faxes to email via GoFax®.

Save on line rental. No more fax machine. Save on paper. Never busy feature.
Receive faxes to email as a PDF or TIFF.

How it works

Porting you fax number in 3 simple steps!
GoFax® will take care of the rest and email you once the process is complete!

Fax number porting step 1 image

1

Setup a GoFax® receive plan

Fax number porting step 2 image

2

Order fax number porting

Fax number porting step 3 image

3

Complete the porting application

Download the GoFax®Fax Number Porting application.

Pricing

Switch to GoFax® Fax to Email and keep your existing fax number. Porting in to the GoFax® Fax to Email service is available under our Premium Fax to Email receive service plan. Porting is available based on your existing fax number carrier and configuration.

Standard Fax Number port in Service

$30.00

Complex fax Number Port in Service^

$110.00

Porting Rejection

$10.00 per rejection

Fax Number Port Away Service

$110.00

Porting Emergency Return/Roll back of Number – Single Number

$71.50

Porting Emergency Return/Roll back of Number – 1 to 5 Numbers

$181.50 plus $11 per number

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases.
GoFax® fax to Email service charges apply on a Premium Fax to Email plan.

^ Porting charges may vary depending on the number type. See GoFax® Porting Authority and Terms & Conditions for details.

Additional fees and charges apply for ‘Complex Porting’ configuration. including but not limited to existing virtual fax numbers, numbers within a number ranges and numbers in a line hunt.

* Porting Rejection fees apply for any carrier ‘rejected’ fax number porting order. Rejection can occur due but not limited to,

number setup, number restrictions, carrier restrictions or incorrect information supplied.
All prices are subject to change without notice.

Pricing

Switch to GoFax® Fax to Email and keep your existing fax number. Porting in to the GoFax® Fax to Email service is available under our Premium Fax to Email receive service plan. Porting is available based on your existing fax number carrier and configuration.

Standard Fax Number port in Service

$30.00

Complex fax Number Port in Service^

$110.00

Porting Rejection

$10.00 per rejection

Fax Number Port Away Service

$110.00

Porting Emergency Return/Roll back of Number – Single Number

$71.50

Porting Emergency Return/Roll back of Number – 1 to 5 Numbers

$181.50 plus $11 per number

All prices are in AUD and inclusive of GST, currently 10%. Tax excluded for international purchases.
GoFax® fax to Email service charges apply on a Premium Fax to Email plan.

^ Porting charges may vary depending on the number type. See GoFax® Porting Authority and Terms & Conditions for details.

Additional fees and charges apply for ‘Complex Porting’ configuration. including but not limited to existing virtual fax numbers, numbers within a number ranges and numbers in a line hunt.

* Porting Rejection fees apply for any carrier ‘rejected’ fax number porting order. Rejection can occur due but not limited to,

number setup, number restrictions, carrier restrictions or incorrect information supplied.
All prices are subject to change without notice.

How long does it take?

Standard fax number porting can range from 2 weeks to 40 business days* depending on the releasing carrier.
Complex fax number porting may take longer, contact us for further details.
A temporary GoFax® Fax to Email number so you can redirect your existing fax number or use to start receiving fax to email instantly.

What to check?

  • Important! Do you have any additional services on your current fax number? E.g. ADSL, Eftpos, HiCAPS, alarm/security system split phone/fax line. Fax numbers should only be ported where no additional services are associated with the fax line.

  • Porting to GoFax® can only be carried out where the existing fax number is with one of the following providers or your existing carrier uses lines via one of the following carriers:

    • Telstra
    • Optus
    • AAPT
    • Primus
    • A service provider using the listed carriers, as an underlying carrier
    • Virtual fax number with other providers may also be portable, contact us to discuss.

Porting not an option?

Consider redirecting your existing number to a GoFax® Fax to Email number.

• reliable
• secure
• no contracts
• outstanding service
• 100% Australian owned & operated

reliable • secure • no contracts • outstanding service • 100% Australian owned & operated

reliable • secure • no contracts • outstanding service • 100% Australian owned & operated