GoFax® App (Mobile, Tablet, Desktop) – Instructions

Download the GoFax app to enable send and receiving fax and SMS directly from your mobile, tablet or desktop. To use this app, an active Send or Receive service must be activated on your GoFax account.

Download the GoFax app to enable send and receiving fax and SMS directly from your mobile, tablet or desktop. To use this app, an active Send or Receive service must be activated on your GoFax account.

How to purchase and setup GoFax® services

  1. To set up a new account, select the Start Now option.
  2. Complete an account setup and purchase required service/s.

How To Install GoFax® App

Windows™: 
1. Open https://app.gofax.com.au in the Google Chrome™ browser.
2. Click on the “Plus Sign Icon” to the right of the browser address bar.
3. A pop-up will appear prompting you to “install”. To proceed, please select “install”.
4. Once successfully installed you will see the GoFax app shortcut on your desktop
(Supported Browser: Google Chrome™)

Apple™:
1. Open https://app.gofax.com.au in the Google Chrome™ browser.
2. Click on the “Plus Sign Icon” to the right of the browser address bar.
3. A pop-up will appear prompting you to “install”. To proceed, please select “install”.
4. Once successfully installed you will see the GoFax app shortcut on your desktop
(Supported Browser: Google Chrome™)

iOS™:
1. Open https://app.gofax.com.au in the Apple Safari® browser.
2. Click on the “share” button and scroll down to “Add to Home Screen”.
3. The GoFax app will now be available for use on your home screen.
(Supported Browser: Apple Safari®)

Android™:
1. Open https://app.gofax.com.au in the Google Chrome™ browser.
2. An announcement bar at the bottom of the screen will prompt you to “Add GoFax to Home Screen”
3. The GoFax app will now be available for use on your home screen.
(Supported Browser: Google Chrome™)

How send a fax using GoFax® App

1. Select Fax on the main navigation.
2. Select ‘Send Fax’ from the secondary menu.
3. Enter the ‘From Fax Number’ (Optional) numerical only. 11 character limit.
4. Enter the ‘To Fax Number’ and click the plus button or hit ‘Enter’ to add.
5. Click ‘Select File’ – to upload your document.
6. Click ‘Send’.

How send an SMS using GoFax® App

1. Select SMS on the main navigation.
2. Select Send SMS from the secondary menu.
3. Enter a Sender ID: Enter a valid mobile number to receive reply to your handset. You can also enter your business name (11 character limit) e.g GoFaxSMS
4. Enter the To SMS Number and click the plus button or hit ‘Enter’ to add.
5. Enter the contents of your text in the Message box.
6. Click Send.

How receive a fax using GoFax® App

1. To access your Fax Activity, click Fax on the main navigation.
2. Select Activity from the secondary menu.
3. Select from Sent, Received and Active Jobs tabs.

How receive an SMS using GoFax® App

1. Click SMS on the main navigation
2. Select Activity from the secondary menu.
3. Select from Sent, Received and Active Jobs tabs.

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Connect – Integrate – Automate

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• no contracts
• outstanding service
• 100% Australian owned & operated

reliable • secure • no contracts • outstanding service • 100% Australian owned & operated