Third party service disruption

We are aware of Microsoft 365 and Outlook issues that may stop some emails reaching GoFax. This includes emails sent for Email to Fax, Email to SMS and to our Support. The GoFax platform is working normally. For urgent help, call 07 5227 8301 or use live chat below.

is-your-fax-line-prepared-for-the-roll-out-of-nbn.webp
Online Fax

Is Your Fax Line Prepared for the Roll-Out of the nbn™?

Do fax machines work on the nbn™? Learn what the move from copper to the nbn™ means for your fax line, and how moving your fax online can help you avoid disruption.


Updated Nov 5, 20262 min read
Table of Contents

Do Fax Machines Work on the nbn™?

If you want to keep your fax services running with the roll-out of the national broadband network (nbn™) across Australia, there are a few things to consider.

Fax services are based on legacy copper technology that transmits fax via the traditional telephone exchange. Once the nbn™ is switched on in your area, the traditional telephone exchange will eventually become redundant, and all communication will be transmitted via your nbn™ service.

The nbn™ can support fax usage on some phone services. However, it's essential to speak to your service provider to make sure they offer the necessary services over the nbn™ network. Learn more about fax compatibility on the nbn™.

Move Your Fax Online

If you're looking for a hassle-free online faxing solution, we recommend moving your fax online as soon as possible to avoid any possible disruption. An online fax service such as GoFax® lets you keep sending and receiving faxes after the transition. Moving your fax is a simple process, and you can get started in under 5 minutes.

Online faxing lets you send and receive faxes using your own personalised online dashboard. You can also send and receive fax using email, or connect existing software using the GoFax API.

Learn more about our nbn™ ready online faxing solutions.


Share:
Check our:
Online Fax

Trusted By Australian Organisations for 20 Years

Send or receive fax & SMS online, via email, app, API integration & more. ISO 27001 certified, HIPAA compliant, industry compliant and Government accredited.

Start Now