Communicating with Customers During Times of Crisis
Ongoing communication with your customers, stakeholders and employees is critical during times of uncertainty. Learn how to use GoFax SMS to send updates and notifications, plus helpful resources for getting started.
Staying in Touch During a Crisis
As businesses prepare for a time of uncertainty, ongoing communication and consistent updates to keep your customers, stakeholders, management and employees informed are more critical than ever.
SMS is a valuable communication tool for staying in touch with your audience during times of crisis to provide updates or notifications. Being transparent with your customers helps keep them informed about expected changes to business operations, interruptions to service and more as the situation evolves.
Sending SMS with GoFax
If you have a GoFax account with active send credits, you can use the platform to send SMS from anywhere with an internet connection.
All SMS replies are free, supported by either our free shared number or a dedicated virtual mobile number.
Our Handy Resources for Using SMS
Need Help With Your Communication Strategy?
If you'd like further advice, assistance or guidance, our support team is happy to discuss the best communication strategy for your business and support you during these times. Call 1300 928 872 or email info@gofax.com.au.
As always, we're glad you're with us.
Team GoFax
