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SMS API for Australian Businesses

Connect your software to GoFax and send SMS, track delivery and collect replies automatically. A simple REST API with token sign in, Australian support and prepaid credits that never expire.

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What is an SMS API?

An SMS API lets your software send and receive text messages automatically, without anyone logging in to a portal. The GoFax SMS API is a REST API. Your system sends a request with a secure token, and GoFax delivers the SMS, tracks its status and collects replies.

What you can do with the GoFax SMS API

Use the API to send appointment reminders, alerts, one-time codes and updates straight from your booking system, CRM or app. Everything you send through the API also shows in your GoFax portal, so your team can see what went out.

Send SMS

Send one message or many in a single request. Use your business name as the sender ID or a dedicated virtual number.

Track delivery

Get a status for every message, or set up a webhook so GoFax tells your system when the status changes.

Collect replies

Pull replies into your system through the API. Replies are checked on a schedule you set, as there is no webhook for incoming replies.

Check your credit balance

See how many credits are left so your system can warn you before you run out.

Resend a message

Resend an SMS that failed without rebuilding the request.

Get account details

Check account information and access from your own software.

Get started in 3 steps

Connect your system to GoFax in three steps.

1. Create an account

Sign up for GoFax and buy an SMS credit package. Credits never expire.

2. Create an API token

Log in to the GoFax portal and go to My Account, then API Access. Name your token and set an expiry date of up to 12 months.

Getting started guide

3. Test and go live

Send a test SMS to your own mobile, check the status, then connect your live system.

Built for developers

The GoFax SMS API is a standard REST API, so it works with any language that can make a web request. Each request uses a secure token.

Send to multiple recipients in international format (for example +61412345678). A standard SMS is 160 characters. Longer messages are split into parts and each part uses one credit.

Full request details are in the Swagger documentation and our support guides. Need to send faxes too? See the Fax API.

View API documentation Read the SMS API guide Fax API
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Connect the tools you already use

Add SMS to your practice software, booking system or CRM.

A radiology clinic using GoFax SMS reminders cut missed appointments by up to 32% in the first 90 days.

Read the case study
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Secure and supported in Australia

Every API request is checked against your secure token. Your data is encrypted in transit and at rest. Our support team is based in Australia.

Security and compliance

See what GoFax customers say

4.9/5 (145 reviews)

What an amazing experience

What an amazing experience! Jo was so patient and kind! A bargain for our needs too.

20 Sep 2023 | TrustPilot

Nancy

Verified Customer

5/5

Highly recommend

Excellent service! Live chat helped me set up my account, and fax documents overseas right from my email, much faster and far less expensive than by post. Reliable and easy to use. Highly recommend.

10 May 2026 | TrustPilot

Rose Lloyd

Verified Customer

5/5

Worked well for us for years!

Top stars for a top service: worked well for us for years!

25th February, 2026 | Google

Adrian T

Verified Customer

5/5

We have used GoFax for years

We have used GoFax for years and they are so affordable for a small business. I cannot fault their service. They keep in regular contact regarding network outages, etc. We are now increasing our business with them and once again, I cannot fault the simplicity of service and the product offering for a small business. Thanks GoFax - Go Well!

23 July 2025 | Google

Monique Piwonka

Verified Customer

5/5

GoFax was easy to set-up and use

GoFax was easy to set-up and use. I needed to fax tax documents to the US from NZ. GoFax did the trick. It took me less than 40 minutes from researching online fax software to getting my fax sent confirmations. 100 pages for A$15, highly recommended and great value, only problem now is what to do with remaining 96 pages!

10 July 2026 | TrustPilot

Donald Purdie

Verified Customer

5/5

Support was fabulous!

Joseph was a huge help in assisting me to learn how to navigate GoFax and use it to its maximum utility for me in my professional role. He also helped me to edit my Settings on GoFax to avoid unnecessary charges for Notification services I simply don't need. He was fabulous at walking me through step by step way using accessible language for an older generation user of these kinds of technologies!

7 July 2024 | TrustPilot

Jan

Verified Customer

5/5

Simple and highly recommended

When I needed to fax documents to the US, and with the demise of fax serviuces from Aust Post and Office Works, I used GoFax. Very simple, from my laptop, very economical. Highly recommended for occasional users like myself.

13 October 2023 | TrustPilot

John Renzenbrink

Verified Customer

5/5

Wonderful customer service

Joe was very personable and incredibly helpful in guiding me through setting up the service with my third party sender, and teaching me bits and pieces I didn't know I could utilise. Very please with my decision to join up!

25 July 2023 | TrustPilot

In Balance Psychology Clinic

Verified Customer

5/5

Extremely efficient

We have been using GoFax for a few months now and find it an extremely efficient method of sending and receiving faxes. It is particularly convenient for staff who are working remotely. I would highly recommend.

20 June 2023 | TrustPilot

Sandra Brandt

Verified Customer

5/5

Excellent service

Excellent service! Live chat helped me set up my account, and fax documents overseas right from my email, much faster and far less expensive than by post. Reliable and easy to use. Highly recommend.

01 June 2026 | Google

Rose Lloyd

Verified Customer

5/5

The best service

Top stars for top service, worked well for us for years.

01 February 2026 | Google

Adrian T

Verified Customer

5/5

Simple and affordable service

We have used GoFax for years and they are so affordable for a small business. I cannot fault their service. They keep in regular contact regarding network outages, etc. We are now increasing our business with them and once again, I cannot fault the simplicity of service and the product offering for a small business.

23 July 2025 | Google

Monica Piwonka

Verified Customer

5/5

Great experience

The team are always pleasant to deal with and happy to help. A great experience!

12 February 2025 | Google

Kimberly Daniels

Verified Customer

5/5

Amazing service

10 stars! Amazing service from Joseph! He called me and explained everything and guided me through the 4 simple steps, even hunted us a fax number closer to match what we needed. I can't speak highly enough of the service that was provided, he went above and beyond to make sure I was happy with everything and what a simple process everything was!

Paide McGregor

Verified Customer

5/5

Great Australian company

I can't recommend this organisation enough, if you are looking at going to a digital fax service. Everyone I have spoken to have been so helpful in assisting me through the whole process. Great Australian company.

24 July 2024 | Google

Rose Avenue Medical Practice

Verified Customer

5/5

Simple process and easy set-up

I don’t normally provide reviews but in this case I was more than willing. I couldn’t believe how simple the process was to set up and the support and customer service provided by GoFax was next level.

02 October 2024 | Google

Karen Wheeler

Verified Customer

5/5

Outstanding service

Outstanding service from Joseph! He called me twice to explain everything and guided me through it all like a true professional. I can't speak highly enough of the service Joseph provided, he went above and beyond the call of duty. Without question, the best service I've ever received!

28 November 2023 | Google

Peter Gillard

Verified Customer

5/5

Gofax, an industry leader!

We've been with GoFax for multiple years at this stage and have never experienced any down-time. Their services are easy to use and understand. Our account manager, along with their support team is phenomenal. GoFax allows us to leverage our pre-existing infrastructure and have worked alongside us to streamline our business solutions. I look forward to the years to come!

12 June 2023 | TrustPilot

Will Sillajew

Verified Customer

5/5

Reliable and affordable

I am so glad that such a reliable and affordable service is available in Australia.

14 September 2025 | Google

QT

Verified Customer

5/5

Excellent after sales assistance

I needed to provide documents to the IRS (USA) to secure a tax return. they woud only accept faxes or express courier mail. GoFax came to my rescue - easy to use (just like sending an email), low cost, and a confirmation receipt provided. Excellent after sales assistance too. highly recommeneded for all faxes.

06 November 2023 | Google

John Renzenbrink

Verified Customer

5/5

Great, friendly service

Service on both days from Joseph was helpful and very prompt. Teams service was excellent as it gave Joseph an opportunity to try to replicate the problem I was having yesterday. Joseph also provided me with an alternative to send Faxes by using send.gofax.com.au. This made my bulk work quicker and less frustrating. Great work Joseph and GoFax company for following up with me in a timely manner.

5 April 2023 | TrustPilot

Christine

Verified Customer

5/5

Excellent service

I had started to apply for a fax number, and I received a call to assist in the process without any prompting. The person assisting was amazing and it was all done very efficiently. Very happy with the service and manner of the GoFax employee. Thank you.

11 April 2023 | TrustPilot

Julie-Anne Rogers

Verified Customer

5/5

Amazing service

Administation is easy - was able to create an email group, populate it, and then advertise that as the desitination for incoming faxes. The sender didn't know the difference! Furthermore, I was able to integrate into the scanning feature of the printer. All the user does is scan their page, creates a PDF and sends off the fax direct from the printer. The users love it and although we get plenty of messages about maintenance an updates, we have never had any problems using GoFax.

27 August 2021 | SourceForge

Glen S.

Verified Customer

5/5

Quick, easy and worth doing

Joe was super helpful and his instructions were easy to understand and follow. He had the info at his fingertips and could recall my previous conversations with Natalie so that you didn't have to go through it all again. He knew his stuff with the telco's so the transition across would go smoother. Well worth the effort of changing over to GoFax.

| TrustPilot

Julie

Verified Customer

5/5

Friendly and helpful

I have spoken to Anita & Joe in the Sales team and both were super helpful & friendly. The best customer service I have had in a long time.

24 March 2023 | TrustPilot

Kingston Foot Clinic

Verified Customer

5/5

Great Customer Service

I have only just started with GoFax but so far am really impressed! The agent (Janelle) was so helpful in setting things up exactly how I wanted them, quickly and efficiently, and checked everything was working properly all the way along. Thank you!

30 January 2023 | TrustPilot

Emily Wilkinson

Verified Customer

5/5

SMS API questions

There is no extra fee for the API. Each SMS uses the same prepaid credits as the portal, from $0.065 per SMS, and credits never expire. See pricing

REST. Requests and responses use JSON, and every request is signed in with your API token.

Log in to the GoFax portal, go to My Account, then API Access, and create a token. Each token lasts up to 12 months, so set a reminder to replace it before it expires.

Yes. Your system can request new replies, or the reply to a specific message, through the API. Replies are not pushed by webhook, so check for them at a regular interval. Explore virtual numbers

Yes, for delivery status. GoFax can notify your system when the status of a sent message changes.

Yes. Use a registered business name sender ID, which is free, or a GoFax virtual number if you want people to reply. Explore sender IDs

No. There is no separate test environment. Send your first test SMS to your own mobile. Test messages use your normal credits.

Start sending SMS from your software

Create your GoFax account, buy SMS credits and generate your API token. Need help connecting? Our Australian team can help.

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