Resources Hub
Explore our collection of resources, from client success stories to brochures, eBooks and how-to guides. Download what you need, or talk to our Australian team for help.
Client success stories
See how organisations across healthcare, finance and technology use GoFax.
IRESS
See how GoFax helped a global technology company move to a 100% Australian provider offering quality support and service.
Download PDFStar Health
See how our healthcare client saved over $15,000 annually and reduced patient quarantine times by up to 24 hours.
Download PDFReferralNet
A first-of-its-kind integration that aims to improve interoperability across the healthcare sector.
Download PDFRadiology client
Read how a radiology client decreased their loss of revenue by up to 32% and improved admin processes.
Read case studyBrochures
Quick overviews of GoFax services and how they compare.
The GoFax App
Send and receive fax and SMS messages on the go with the all-in-one GoFax App.
Download PDFPhysical fax machine vs online fax service
Find out why it's time to move away from the traditional fax machine and make the move to GoFax.
Download PDFGoFax nbn ready
Keep your faxes running on the nbn without disruption with a 100% nbn ready online fax provider.
Download PDFWhite label info pack
See how your business can resell GoFax fax and SMS services under its own brand.
Download PDFPaperCut
An integration that lets you send faxes directly from a PaperCut-enabled multifunction device.
Download PDFeBooks
In-depth guides on business messaging.
The Ultimate Guide to SMS for Business
Learn all about SMS, the benefits of using SMS in your business and examples of how to use it in your industry.
Download PDFKey Messaging Trends 2021
Learn how businesses across Australia are changing their communications, with a focus on interactive messaging, privacy and credibility.
Download PDFGoFax vs online fax service
Learn the difference between GoFax and other online fax providers.
Download PDFHow to guides
Step-by-step PDF instructions for setting up and using GoFax.
How to receive a fax
Step-by-step instructions for receiving faxes with GoFax.
Download PDFHow to send a fax
Step-by-step instructions for sending faxes with GoFax.
Download PDFQuick guide for new accounts
Get started with your new GoFax account.
Download PDFHow to send a fax from email
Step-by-step instructions for sending faxes from your email account with GoFax.
Download PDFFax send SSL encryption setup
Step-by-step instructions for setting up SSL encryption when you send faxes from your email.
Download PDFFax broadcast instructions
Step-by-step instructions for sending one fax to many recipients with GoFax.
Download PDFGoFax App handbook
A guide to sending and receiving fax and SMS messages with the GoFax App.
Download PDFHow to set up SMS service
Step-by-step instructions for setting up SMS on your GoFax account.
Download PDFHow to send SMS
Step-by-step instructions for sending SMS messages with GoFax.
Download PDFPricing
Rate sheets for sending messages to overseas numbers.
International SMS rates
See what it costs to send an SMS to each overseas destination.
Download PDFChecklists
Get your details ready before you start.
Fax number porting checklist
Check your fax number details before you submit a porting request to move your number to GoFax.
Download PDFForms
Forms you can download, complete and send to our team.
Porting Authority form
Complete this form to transfer your existing fax number to GoFax.
Download PDFNeed help choosing the right plan?
Create your GoFax account online, or talk to our Australian team about what your business needs.