
Goodbye Fax Machines, Hello Fax Technology
The stigma of fax lies in the physical machine, not the secure communications technology behind it. Learn why fax technology is still used for sensitive data and how it continues to evolve.
Why Are We Still Faxing?
E-faxing, efaxing, electronic faxing, cloud faxing, digital fax, online faxing: the list goes on. These are the terms we use to describe online faxing communications and technologies.
Many people wonder why we're still faxing. The stigma of fax lies in the physical fax machine, not the communications technology it uses behind the scenes.
Why Fax Is Used for Sensitive Data
Faxing is still a preferred form of messaging for sensitive data because a direct connection is created between the two devices. It's a secure, point-to-point connection, and to intercept it someone would quite literally have to tap the phone line.
Faxing is dependable, and it avoids the issues of incompatible technologies that fail to do what they're supposed to do: securely share sensitive information.
Fax Technology Is Evolving
Fax communications and technologies continue to evolve to become faster and more secure, and to adapt to the growing needs of organisations and their users. We believe the stigma around faxing isn't justified. Fax is the foundation of secure communications that will continue to evolve.
It might not be called fax in 1, 2, 5 or 10 years, but we will continue to use some form of evolved fax. The technology, processes and education are deeply embedded across many organisations around the world.
We're using these key learnings from fax technology to help transition existing users smoothly to an efficient, compatible and secure environment for everyday messaging. At GoFax, we're excited to help shape the evolution of fax based on feedback from our customers and our own market research.
Be Cautious with New Communication Technologies
We need to be cautious when shifting to new digital technologies for communications. In the healthcare industry alone in Australia, the breach report showed "44% of data breaches coming from cyber incidents" (Healthcare IT News, February 8, 2019). Complex environments and architectures make it difficult for practitioners to monitor effectively, which can contribute to incidents like these.
Why Faxing Continues
Faxing continues because it remains a convenient, secure, reliable and cost-effective option for businesses, organisations and their people. At GoFax, we're focused on the successful delivery of secure fax communications for our users.
If you have any questions or feedback, we'd love to hear your thoughts. Get in contact.


