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Company News & Updates Security & Compliance

GoFax Service Update: Implementing SPF

GoFax is implementing email SPF record requirements to confirm that emails sent to GoFax for fax and SMS processing come from a valid sender. Learn how to check for an existing SPF record and enable SPF domain verification in your account.


Updated Nov 5, 20262 min read
Table of Contents

What is Sender Policy Framework (SPF)?

Sender Policy Framework (SPF) is an email authentication method designed to confirm that messages sent from your domain are legitimate. It helps detect forged sender addresses, commonly known as email spoofing.

GoFax is implementing SPF record requirements to help prevent sender verification issues for fax and SMS messages sent via email.

How Can I Check if an SPF Record Already Exists?

  1. Go to https://mxtoolbox.com/SuperTool.aspx
  2. Enter your domain in the Lookup box.
  3. Select SPF Record Lookup from the dropdown menu.
  4. Click SPF Record Lookup.
  5. Check the results. If an SPF record exists, it will display with green check marks.

What Will Happen if I Don't Implement an SPF Record?

You can set your own level of risk by enabling or disabling SPF verification in your account. Messages will continue to be processed without an SPF record, however we recommend setting one up to reduce the risk of spoofing.

What if SPF is Already Enabled?

If your domain already has an SPF record, follow these steps to turn on SPF domain verification:

  1. Log in to your secure web portal.
  2. Go to Dashboard > My Account > Account Details.
  3. Scroll to the bottom and select Edit Account Details.
  4. Tick Enable SPF domain verification.
  5. Click Save.

If you need help, please contact GoFax Support.


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