GoFax® Desktop Fax Software – Instructions

Send and receive fax from email with GoFax, or download the GoFax Desktop Fax Software to enable faxing directly from your computer desktop. To send and receive faxes from the desktop software, you must have an active GoFax Send or Receive service.

Send and receive fax from email with GoFax, or download the GoFax Desktop Fax Software to enable faxing directly from your computer desktop. To send and receive faxes from the desktop software, you must have an active GoFax Send or Receive service.

How to purchase and setup GoFax® services

  1. To set up a new account, select the Start Now option.
  2. Complete an account setup and purchase required service/s.

How To Install GoFax® Software

  1. To install the GoFax Desktop Fax Software, the requirements include:
    • Windows 2000/XP/2003 Server/Vista/Win7
    • .NET Framework

If you do not have the current version of .Net Framework you will need to update this via the Microsoft Update website. Select the .NET Framework and download the current version.

  1. Download and install the GoFax Desktop Fax Edition, once downloaded you will need to enter your GoFax login details, including ‘GoFax Website User Name’ and ‘Password’.
  2. You will be prompted to either open or save the file. Select save and choose your desktop. This will enable faxing straight from your desktop.

How send a fax using GoFax® desktop service

  1. To start sending faxes via your desktop, simply select the GoFax Desktop Edition on your desktop.
  2. To send a fax, select ‘Send a New Fax’. Enter your ‘From Email Address’, (this email is where delivery confirmation will be sent).
  3. Enter in the ‘To Number’ the fax number including area code that you intent to send to.
    Please note: You can enter multiple fax numbers to send a fax broadcast or group update. Enter one per line. Duplicates will also be removed. Where multiple fax numbers are being enter, we recommend you first send yourself a test to view the fax document received.
  4. Tick ‘Include a Cover Sheet’ if you wish to type a cover page, otherwise select ‘Add File’, browse your directory and attach the fax you wish to send.
  5. Select ‘Send Fax Now’.
  6. You can also view a history of Sent faxes under the ‘My GoFax’ tab of your secure online fax account.

How receive a fax using GoFax® desktop service

  1. Simply select the GoFax Desktop Software on your desktop.
  2. To receive Received Fax history, select ‘Inbox’
  3. Select the required row to display the fax received.
  4. Choose ‘Print Selected’ to print the fax.

Connect – Integrate – Automate

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Connect – Integrate – Automate

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Connect – Integrate – Automate

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reliable • secure • no contracts • outstanding service • 100% Australian owned & operated